Director, Experience Strategy

RAPP SF is looking for a Director, Experience Strategy

to join our award-winning strategy team.

About Rapp

Our purpose

We are the agency absolutely, utterly, fiercely focused on the individual. We use our data, technology and creative smarts to make meaningful, connections with every single person a brand knows.

As a guiding ethos, RAPP stands up for Individuality. So much as, that's in our agency value proposition. We're committed to racial justice, equality, representation, and unbiased economic opportunity, because we know that the strength of our diversity helps us create our best work. And we believe in harnessing the strength of all our Fiercely Individual people, and the differences among us, because that's the surest way to positively impact our business and network culture.

Our family

We are a member of Omnicom’s Precision Marketing Group (OPMG) focused on digital and CRM marketing.

Our home

If we learned anything this year, it’s that our organization truly can implement a “work where you work best” philosophy. We still have physical offices, and, if they’re open, you are welcome to use them whenever you like. RAPP is located right near Chinatown in the financial district of San Francisco, we’re used to trollies (and tourists) daily.

No pressure, though - if you aren’t comfortable with coming in while COVID-19 plays out, you can still work where you work best. That said, while we do have our “work where you work best” philosophy, we legally have to care about what state you claim permanent residency in (it’s a tax thing).

Our clients

From opening a checking account, helping to reduce peanut allergies, or diving into the creative tools that help engineers most, we provide smart solutions for Wells Fargo, Aimmune Therapeutics and Palo Alto Networks.

About You

You are an established strategist who is passionate about technology and planning.

You architect customer journeys that help us understand what moments in the journey we must win, what information customers are looking for, what channels they use and who influences their decisions.

Your strategies are built on meaningful insights from your thorough analysis of the situation across cultural, category and consumer trends.

You understand the growing importance of content and influencer marketing in building meaningful experiences that progress buyers across the decision process. As a thought leader you are responsible for the continuous advancement and modernization of the principles that drive best practices in our evolving landscape.

What else? Maybe you have an impressive shoe collection. Or maybe cat videos are your guilty pleasure! We’d love to know what makes you, you.