Sr. Social Analyst (Amazon Music)
Laundry Service is a full-service marketing agency helping brands create meaningful roles in culture, with an emphasis on lifestyle, sports, music, tech and entertainment. The agency handles strategy, creative, production, influencer management and media buying in-house, with a focus on social and digital media. Laundry Service has been named AdAge’s A-List four times and recognized as one of FastCo’s most innovative companies. Laundry Service also operates Cycle, a sister company focused on influencer marketing and premium branded content. Laundry Service is part of Wasserman, a global brand marketing and talent management agency. Learn more at www.247laundryservice.com and at www.TeamWass.com.
The social media analytics team is dedicated to identifying opportunities that help our strategy teams push the creative boundaries for our clients. We’re looking for a Senior Analyst that is ready to jump into a team and provide insights that help drive value for the overall organization.
Responsibilities:
- Support our best-in-class client base by partnering with creative and strategy teams to provide insights that bring their social media presence to the next level
- Identify project KPIs and design a reporting roadmap that supports brand initiatives across priority social platforms
- Translate large datasets into actionable insights and lead the conversation around those findings across the organization to a variety of audiences
- Own measurement systems for your clients including managing data collection and recommending opportunities for additional streamlining
Requirements
- 5+ years of experience doing analytic reporting and research
- Advanced experience with Excel
- Experience working in social media monitoring tools (Twitter Analytics, Facebook Insights, YouTube Analytics, CrowdTangle etc.), social media management tools (Sprinklr, Sprout etc.), and social listening tools (Brandwatch, Talkwalker etc.)
- Experience working with data visualization and presentation software (Keynote, Powerpoint etc)
- Experience building internal and competitive benchmarking
- Written and verbal communication skills, with the ability to build strong relationships (both internally and with clients)
- Ability to conduct high level analysis and provide insights in a consumable format that provides creative and strategy teams with actionable next steps
- Has a finger on the pulse of emerging social trends and platforms, and can think critically about how to implement those best practices for our clients
Preferred Qualifications:
- Innate curiosity and entrepreneurial spirit
- Ability to work well under pressure while handling multiple projects simultaneously
- Experience conducting audience research
- Commitment to excellence — anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
Benefits
Competitive salary, unlimited PTO, 401(k) and much more!
