Account Director - Integrated Marketing

Account Director - Integrated Marketing at Delightful Communications

The Role

The Account Director - Integrated Marketing will be the senior point of contact for the day-to-day management and strategic growth of the Integrated Marketing business at Delightful working across our account teams to ensure quality execution of client deliverables, helping B2B technology brands and leaders across the world be more discoverable, shareable, and memorable through marketing across digital platforms and at events.

No day will be the same as you help drive the business forward with your superior people management, client service, creative flair, analytical curiosity, and burning desire to do your very best work for our employees and our clients.

Here Is What You’ll Do

Client and Account Management

• Strategic point of contact for senior clients, establishing strong relationships with global B2B technology brands and their communications teams.
• Establish high-priority Integrated Marketing accounts from ideation and planning to growth and success all while ensuring strong integration across the organization.
• Influence key clients by providing expert advice on developing integrated marketing campaigns around social media, content creation, demand gen, influencer marketing, and more
• Build and lead account teams to ideate, develop, and implement integrated marketing campaigns that drive business results.
• Contribute to client’s business growth by identifying new and creative opportunities.
• Lead new business efforts and determine the optimal staffing and resource assignments for new initiatives and account teams. Includes effectively monitoring and managing client budgets as it relates to deliverables, timelines, and invoicing.
  

Team Management and Coaching

• Mentor and develop the Integrated Marketing team. Direct them in finding creative solutions to both client and internal challenges, as well as foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work.
• Work with the Delightful management team to bring creative solutions, systems, and processes to prospective clients and to grow the business of current clients.
• Create an effective process and information flow between the Integrated Marketing team and other departments like Executive Communications and Creative Studios to deliver client-satisfying results.
• Foster a productive, diverse, and empowering working environment to deliver company business and revenue goals.
• Provide Strategists and Specialists in the Integrated Marketing team with necessary tools and training to improve core expertise, such as excellent writing and presentations skills, and continue career growth. Ensure they are fully trained in all aspects from account planning to execution and reporting.
  

What We Are Looking For

• A minimum of 8+ years experience in integrated digital marketing, executive communications, PR, events and social media and well versed in all forms of media with deep knowledge of project management, thought leadership, digital content, reporting, and optimization.
• A marketing or PR agency background is highly preferred.
• Exceptional new business and client-facing skills.
• Experience in growing, managing, and inspiring internal teams; strong leadership and organizational skills must be complemented by a relationship-building management style.
• Exceptional verbal and written communication skills.
• Experience building trust and influencing senior leaders.
• Excellent problem-solving skills with a “can-do” attitude. Ability to navigate ambiguity in an agile environment.
• Ability to plan, strategize, and execute multiple projects at the same time in an organized way.
  

Who We Are

Delightful Communications is an award-winning integrated marketing agency that builds brilliant brands. We help global B2B technology businesses stand out in today’s digital world by being more discoverable, shareable, and memorable. Through a combination of strategic planning, creative ideation, and compelling content we connect companies with their audiences online and in person.

People are at the heart of everything we do. We tell the stories of executives, employees, and customers and amplify their voices to help achieve business goals. Our range of integrated services spans strategy, marketing, and executive communications, and we specialize in content creation to bring our ideas to life through the Delightful Creative Studios.

Clients past and present include Microsoft (MSN, Azure IoT, Microsoft Advertising, Sustainability & Office), Intel, Facebook, Dropbox, Accenture, Deloitte, Majestic, Incisive Media, and Bsquare.

We’re a small dynamic team that thrives on working on thrilling projects in an inclusive and flexible environment.

The company was founded in 2012 by former Microsoft Digital Evangelist - Mel Carson

About Delightful Communications:

Delightful Communications is an entirely virtual, award-winning integrated marketing agency that builds brilliant brands.

We help global B2B technology businesses stand out in today’s digital world by being more discoverable, shareable, and memorable. Through a combination of strategic planning, creative ideation, and compelling content we connect companies with their audiences online and in person.

People are at the heart of everything we do. We tell the stories of executives, employees, and customers and amplify their voices to help achieve business goals.

Our range of integrated services spans strategy, marketing, and executive communications, and we specialize in personal and leadership branding for individuals who want to define and increase their presence in the world.

Clients present and past include Microsoft, Facebook, Intel, Deloitte, Accenture, Bsquare, Incisive Media, Majestic, and many others.

The company was founded in 2012 by former Microsoft Digital Evangelist - Mel Carson