Head of Community & Social

This is a Remote job, but you must be located in Miami, Bangalore, or London.

At Transak we are making Web3 applications accessible. We do this with enterprise-grade developer tools to allow web3 applications such as Metamask, Decentraland, and Anchor protocol to onboard users from fiat to crypto, delivered directly to their wallet. Without Transak, users of these applications would have to leave the in-app onboarding flow and figure out how to buy crypto on a 3rd party exchange and send it to their wallet.

We’re looking for someone to oversee and lead Transak's Community and Social Media strategy and operations, aiming at increasing engagement, driving awareness, growing our brand and adoption of Transak.

You are creative and have a passion for leveraging all aspects of community and social marketing to strategically build brands and generate advocacy.

You have a pulse on culture. You have a deep understanding of social platforms and community operations.

This is a unique opportunity for someone who loves to be challenged intellectually and wants to join a web3 rocketship.

You will be the key point of contact for executive stakeholders, external agencies, and partners—and you will report to the Head of Marketing.

You will lead the process end-to-end, including editorial, developing strategies, creative direction, and content development, and you will collaborate cross-functionally to source stories about our company, our partners, projects, founders, and users across the Transak ecosystem, and use these to grow Transak’s channels including Linkedin, Twitter, TikTok, Instagram, Reddit, Discord, and Telegram.

As a community manager, creator of content and social, you will pave the way for Transak’s voice and branding. You are a self-starter with a strong vision for building and activating a diverse community of crypto builders, crypto natives, and those new to the space.

Roles & Responsibilities

• You will create and drive the strategic vision of community marketing at Transak.
• Own Transak’s global community and social media editorial content and channels.
• Develop and lead the influencer marketing program for Transak.
• Hire, grow, and lead a diverse team of social and community managers.
• Manage and mentor a team of social & influencer marketers to deliver their best work and grow their careers.
• Establish KPIs and deliver regular reports with comprehensive metrics and actionable insights.
• Write, edit, and ship content in line with the brand voice for Linkedin, Twitter, TikTok, Instagram, Reddit, Discord, and Telegram.
• Work with an amazing global, cross-functional team to align priorities and bring Transak’s voice and vision to life.
• Understand the pulse of the social landscape and identify insights and opportunities to help Transak to be at the forefront of our market.

The Skills And Experience

• 10-12+ years of experience leading social marketing programs that drive business results
• Experience in, and passion for, blockchain and peer-to-peer technology.
• Excellent writing/editing and verbal communication skills.
• Experience presenting to executive leadership and educating the business on the value of community and social marketing
• Ongoing assessments with stakeholders to identify the ever-evolving marketing, digital, and social strategies
• Will be hands-on and get dirty when needed.
• Start-up experience is highly preferred

Working at Transak

• Transak is one of the fastest-growing companies in Crypto - this is a unique opportunity for someone who loves to be challenged intellectually and wants to join a web3 rocketship.
• Do something meaningful; Be a part of the future of web3
• Competitive salary
• Flexible working hours, Casual work attire
• A $1k home office set up budget, a company laptop, PTO, Sick leave, Maternity Leave, 401K, Fortune 500 level Medical Benefits, MetLife Dental and Vision coverage, 100% Company Paid Life Insurance and AD&D