Account Supervisor (Lifestyle)
Who We Are:
At M Booth, we are a culture-first communications agency that attracts the best people and the best brands to a workplace that’s alive with courage, ideas, respect, and humanity. We are relentlessly passionate about our clients and their business, whether that means staying at the forefront of the digital and social evolution, sharpening our earned storytelling skills, or unleashing game-changing insights that result in campaigns that win in the marketplace.
We are a hybrid workforce and believe that inspiration, relevance, and leadership are about how you do it, not where you do it from. We encourage all our employees to “Be IRL” – this code stands for being Inspired Relevant Leaders. Now, more than ever, our interactions and our relationships are mission critical to our community and our success. They build a culture that enables all of us to do great things and grow together. We invite you into our world of creativity, ideation, and communication. Come Be Inspired…come work with us at M Booth.
We are a collaborative mid-sized agency with an immediate opportunity for an Account Supervisor to join our growing Lifestyle team!
What You’ll Do:
As Account Supervisor, you’re a team leader helping run critical pieces of the business. You’ll manage complex projects, lead and inspire reports, and serve as a client counselor on the PR, partnerships, events/experiential and influencer programming fronts. You’re expected to be tenacious in motivating teams, inspiring clients as you go above-and-beyond to understand their business and managing up in an effective manager to senior leadership.
Responsibilities
Client Leadership
- Actively provide strategic counsel and be strategic voice for the client
- Strive for excellence in client service
- Build strong relationship that establishes trust with PR client
- Lead weekly calls with clients
Project Management
- Design workplans for programs and manage all workstreams
- Poke holes in team initiatives and ensure work output is the best it can be (of self and team members)
- Juggle multiple workstreams, clients, projects and deadlines
- Review and edit documents, collateral, etc. with minimal supervision; ensure all team work is client-ready before going to the clients
- Lead special events + experiential activations (virtual and in-person)
- Own more complex elements of project management, such as integration/collaboration with partners, vendors, etc.
- Problem-solve quickly and smartly when issues arise
- Create and track budgets + KPIs
Team Management
- Direct and manage the work of SAE’s, AE’s AAE’s, AC’s and Intern
- Coach in real-time and provide actionable feedback and guidance to add value to teammate and the work
- Be motivational and inspiring, implementing ideas that help build culture
- Challenger of status quo and a problem solver for the team – helps team find solutions
Planning
- Provide program development support, including material development (from decks to memos to emails)
- Including but not limited to product launch moments, influencer campaigns, strategic partnerships and more
- Contribute ideas that deliver on briefs and jobs-to-be-done
- Organize teammates and horizontals on planning path forward
- Contribute to brainstorms
- Provide off-the-cuff ideas that aren’t part of planning (relevant, in-the-know nuggets that teams and clients can run with to WIN when it comes to cultural relevance).
What You’ll Bring
- Solid foundation in public relations – both traditional media and digital
- Proven ability to lead projects and communications; experience driving events and partnerships
- Skilled in motivating teammates and helping them grow
- In touch with cultural and industry trends
- 5-7 years of experience on the PR agency side
- Experience managing a team of 2-3 direct reports
- Experience and/or passionate about the lifestyle, food/bev scene
- The ideal candidate will have a solid foundation in consumer marketing specifically: traditional public relations, large integrated programming, social strategy, and influencer marketing (paid and organic)
- Bachelor’s Degree
- Travel is required from time-to-time (within reason and barring pandemic set-backs)
What We’ll Bring:
Here are a few highlights of the benefits we offer at M Booth:
- A workplace that’s alive with courage, ideas, respect and humanity
- Professional growth and development programs to help advance your career
- Comprehensive health care and wellness plans for your entire family
- A 401(k) Savings Plan and Flexible Spending Accounts
- Paid holidays, Unlimited Paid Time Off (Personal, Sick, Vacation), and Summer Fridays
- Additional Perks: Family Leave, Well-Being Programs, and Commuter Benefits
M Booth & Associates is an equal opportunity employer. All candidates will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Location: Remote or in the New York office
If you plan on working remotely, we can accept applicants from the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Louisiana, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Pennsylvania, Texas, and Washington D.C.
