Social Media Community Manager

Social Catfish is looking for a Social Media Community Manager to be an integral part of our growing Marketing team. This role will be responsible for creating content and communicating Social Catfish’s key messages across social platforms including Instagram, Tik Tok, Facebook, YouTube, and Twitter, and driving demonstrable growth and engagement with our already rapidly growing social community. You’ll have the exciting opportunity of working with our Marketing Lead to build a unique voice and strategy across Social Catfish’s social accounts and expand Social Catfish’s already rapidly growing social footprint by driving creative, multi-channel programs with the support of the broader marketing team.

This will be a role where you will be responsible for creating unique content for our social media platforms, working and assisting in building up our influencer program, and communicating with our followers. You must also be comfortable in front of a camera as you will also be filming content for various online social platforms.

A successful candidate should have hands-on experience conceptualizing, developing, and scaling successful social media content using various software and tools available through Adobe and various social media platforms. A proven track record of driving community and influencer growth. Proof of strong creative skills, a bias towards action, a positive mindset, good in front of a camera, and the ability to succeed in a fast-moving, sometimes ambiguous environment will set you apart and are a must.

Responsibilities

• Build out short and long term content strategies for ongoing channel management and growth (for existing and new channels)
• Increase engagement levels across channels and position Social Catfish as an active and empathetic thought leader within the people search space
• Ensure brand consistency, professionalism in copy through tone, voice, and terminology
• Grow the community around Social Catfish’s mission and technology, including daily moderation and direct communication with our customers, influencers, and our broader audience
• Work closely with content, marketing, and Social Catfish leadership to synergize and disseminate priority narratives
• Maintain a deep understanding of social media best practices, performance metrics, data analysis methodology, and tools; ability to evaluate social media automation and listening tools as the program grows a plus
• Define and improve processes via standard operating procedure documentation and playbooks for net-new and ongoing processes such as social listening, social content publishing, and channel partnerships
• Work with designers and video editors to build editorial and promotional content from scratch
• Collaborate with the Marketing team to define, measure, and report content KPIs to drive continuous optimization
• Keep a constant pulse on the competitors' social presence and strategies
  

Qualifications

• 2-4 years relevant professional experience in social media and community engagement and content creation for a brand or relevant organization
• Ability to develop a voice, company presence, and audience across multiple social media platforms
• Verifiable examples of social media marketing successes and wins
• Excellent oral and written communication skills
• Highly detail-oriented, excellent organizational skills, and ability to multitask
• Self-starter with a desire to join a fast-paced, dynamic start-up environment
• Video editing, Adobe tools and social media toolset (eg. Tik Tok) and/or design experience a must
• Knowledge of and familiarity with social media trends
  

We have been named as one of Inc. Magazine's Fastest-Growing Companies (2x honoree) of 2021. Social Catfish is a revolutionary startup based in the US changing the way people meet and protect themselves online using public data. We are a fast-growing and dynamic startup with team members that value hard work, collaboration, and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us!