Senior Operations Manager - Influencer Program

Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connectmillions of people with the widest selection of delightful, surprising, and affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 100 countries around the world discover new products. For our over 550,000 merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

Wish is creating the next generation of influencer marketing programs to help social media influencers create product content and share with their friends and followers. This involves designing the program, conducting marketing research, recruiting and retaining creators, reviewing content, process payments, and resolving any issues. We are looking for a senior marketing and operations manager to help us execute on this vision. We hope that you will join us on our journey.

What You’ll Be Doing

• Innovating — You’ll spend a significant portion of your time thinking up and outlining new projects
• Collaborating — We don’t operate in a silo; you’ll need to engage with various other stakeholders across the company so that we can best serve each other’s needs
• Coordinating — From design to engineering to legal to data science to marketing, you’ll need to bring people together to get tasks done
• Communicating — You’ll need to be comfortable discussing, debating, and presenting complex ideas
• Planning — We take our roadmapping process quite seriously; you’ll need to be able to project several months into the future, think about the state we want to reach, develop a plan for how to get there, and find ways to measure our progress along the way
• Writing — Documentation is a key pillar of how we keep ourselves organized; we’ll be looking for strong written communicators
• Analyzing — Wish has an very data-driven culture; we’d love to find someone who’s comfortable working with large quantities of data and sniffing out trends
• Moving Quickly — We have a fast development and execution cycle; we launch fearlessly and roll-back aggressively
  

Qualifications

• Bachelor’s degree or higher
• 5+ years of Operations or Marketing experience
• Strong quantitative analysis skills and a data-driven approach to problem solving
• Not afraid to roll up your sleeves to analyze data hands-on in SQL
• Solution oriented, highly-motivated and proactive self-starter
• Positive can-do attitude towards tackling problems, doing what’s necessary to get the job done
  

Preferred Qualifications

• Experience at an e-commerce or social media company
  

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policyhere.