Manager, Organic Social Media and Influencers

Who We Are

For over 60 years we have shared stories from across the globe that remind you of a time you cherish, a place you love and people who make you feel at home. We have inspired the home decorator, entertainer and gifter with our unique assortment of products sourced and designed around the world and we continue to be inspired by you. You, your authenticity, impact and distinction drive our success and inspires us to be inclusive, collaborative, open minded, adaptable, honest and respectful.

What You’ll Do

As the Social Media & Influencer Marketing Manager, you’ll manage the creation of social media strategies, and the planning and execution of successful social media and influencer campaigns. You will be responsible for developing brand-elevating and customer-relevant storytelling that drives customer engagement, increases brand awareness and follower growth. You should have excellent multitasking skills, a creative way of thinking, brand understanding, and be comfortable presenting ideas and results across the organization.

This role will positively impact brand awareness and consumer perception to maximize the success and profitability of World Market.

• Oversee organic social channels for World Market including strategy, reporting, and execution.
• Develop content plans for each channel, work with the content team to request and possibly develop the correct content to execute ensuring a similar voice in the correct medium for each channel.
• Manage editorial calendar, drive the ideas and concepts of engagement, and set the overall tone and direction of the community.
• Develop metrics to measure business success.
• Analyze trends, sales, traffic and growth on weekly, monthly, quarterly basis and share findings with department and cross functional partners.
• Work closely with content team on social specific imagery for various messaging and seasonal needs.
• Build a best in class influencer strategy by identifying brand right influencers and content needs.
• Provide real time PR at events, including tweeting, Instagram, etc.
• Own, conceptualize, coordinate, execute and fulfill social contests and giveaways.
• Monitor the landscape and advocate for social and digital trends internally, influencing the brand and business strategies.
• Manage weekly recap process tracking to growth and engagement goals, ensure that cross functional partners have deep understanding of performance.
• Point of contact for reps for social platforms, own relationship and stay on top of best practices and new features.
• Work in partnership with merchant team to take product concepts and expand upon into a clear and coherent set of customer-facing stories.
• Research and monitor competitors presence in the social space and compile weekly reporting on most engaging content.
  

What You’ll Bring

• Knowledge of the business side of social media.
• Retail Experience building a brand voice in Pinterest, Facebook, Instagram, and TikTok.
• Strategic thinking to expand the reach and impact of our social channels and influencers.
• Desire to stay on top of trends, develop a cohesive cross platform strategy and ability to pivot quickly as macro and internal trends change.
• Positive attitude and ability to connect and influence cross functionally.
  

Why We Love It

• Work life balance is a priority (work from home flexibility).
• Up to 30% employee discount and product sample sales!
• A fun and supportive work environment where you feel welcome and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Opportunities to make an impact through your passions.
• Wellness Program including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
• Accrued Vacation, Sick Time and Personal Holidays.
• Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
  

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: [email protected]

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.