Account Coordinator - Influencer Marketing (APAC)

Who YOU Are

Are you interested in marketing strategy and working with an incredible roster of global brands? Do you have a passion for KOLs? Are you an excellent communicator who is proactive, organized and thorough? If so, this may be your dream job. If you want to work at a company large enough to do really cool things and small enough that your voice will be heard, this may be your dream job. BEN is seeking a Mandarin Bilingual Account Coordinator to play an important role on the Client Services team. The ideal candidate is creative, detail oriented, organized and feels a rush when a job is done exceptionally well. This role will focus on supporting our Client Services team in the planning and execution of brand integration campaigns for a variety of clients. If you enjoy a challenge finding creative solutions, we want you. Candidates must be superior communicators and adept relationship builders. If you are hungry and solution oriented, we want you!

Who WE Are

BEN Group, Inc. connects global brands to consumers through the power of popular entertainment. From the world-leading product integration platform, to the global leader for rights clearances and representation (Greenlight), to the best in class Influencer channel optimization solutions (TubeBuddy), BEN Group helps elevate projects, amplify brands, and captivate audiences. Our team is global, with offices in Los Angeles (headquarters), New York, London, Shanghai, and Provo.

At BEN, we recognize that our employees are the key to the company’s success and work hard to maintain our incredible company culture. While BEN is a well-established organization and a recognized industry leader with a rich history of integration and licensing success stories, we have not abandoned our start-up mentality. BEN continually evolves branding strategies through artificial intelligence and predictive modeling to meet the unique needs of our clients. To that end, BEN is results-oriented, client-centric, and highly creative organization which offers candidates the opportunity to learn from the best and the brightest in this dynamic industry. BEN offers a competitive benefits package and promotes an environment which supports our core values of Passion, Accountability, Teamwork, Inclusion, Empowerment and Balance.

Responsibilities

• Assist the Client Services team, demonstrating high standards of client care by providing helpful and friendly white-glove service
• Assist client services and strategy team with pitch deck, proposals for client meetings
• Build relationships with internal teams as well as production contacts and provide assistance and excellent brand representation for our clients
• Execute market research including competitive research, industry insight, etc
• Product analysis, understand client’s product in and out (product categories highlight: Games, beauty, tech products, fast consuming products, etc)
• To carry out administrative tasks as delegated, including, but not limited to meeting attendance and participation, including preparing status documents; research on entertainment industry, technology, social and gaming trends; create presentations, event recaps, status reports and user guides; coordinate deliveries and shipping for department
• Responsible for monthly and quarterly reporting and results analysis
• Responsible for expenses, travel coordination and scheduling when needed
• Observe health and safety procedures (we all have a responsibility to work safely at all times and report any potential hazards, faults or problems to management)
• Attend and complete compulsory training as required
• Carry out other duties which naturally fall within the reasonable expectations of the position
  

Qualifications & Skills

• Entry-level: 1-3 years of experience required. Entertainment industry experience preferred
• Familiarity with general entertainment knowledge across gaming, film, television, influencer and music
• Self-starter who is eager to learn and to get the job done
• Strong customer service focus with an awareness of your impact on the client experience
• Strong communications skills in person, in writing, and on the telephone – with clients, managers and team
• Ability to present ideas persuasively and passionately
• Ability and willingness to listen and learn from the experience of senior account managers
• Ability to work in a team, but also on own initiative
• Willingness to take a “hands-on” approach with respect to client materials and product
• Able to manage time and prioritize tasks with excellent attention to detail
• Flexible, committed and punctual
• Able to stay calm and friendly under pressure in a busy environment
• Bilingual Mandarin and English required