Director, Client Services - Influencer Marketing

Who YOU Are

Do you have an affinity for Digital Influencers? Do you find yourself thinking differently than the average person? Do you hear “Digital Influencer Marketing Campaign” and think, “That’s my jam!”? If you want to work at a company large enough to do really cool things and small enough that your voice will be heard, this may be your dream job. The ideal candidate is creative, detail oriented, organized, and feels a rush when a job is done exceptionally well. A key component to the success of the Director is the ability to act as a strategic and authentic team leader. If you enjoy a challenge finding creative solutions to interesting problems, we want you. Candidates must be superior communicators and adept relationship builders. If you are hungry and solution oriented, we want you!

Who WE Are

BEN Group, Inc. connects global brands to consumers through the power of popular entertainment. From the world-leading product integration platform, to the global leader for rights clearances and representation (Greenlight), to the best in class Influencer channel optimization solutions (TubeBuddy), BEN Group helps elevate projects, amplify brands, and captivate audiences. Our team is global, with offices in Los Angeles (headquarters), New York, London, Shanghai, and Provo.

At BEN, we recognize that our employees are the key to the company’s success and work hard to maintain our incredible company culture. While BEN is a well-established organization and a recognized industry leader with a rich history of integration and licensing success stories, we have not abandoned our start-up mentality. BEN continually evolves branding strategies through artificial intelligence and predictive modeling to meet the unique needs of our clients. To that end, BEN is results-oriented, client-centric, and highly creative organization which offers candidates the opportunity to learn from the best and the brightest in this dynamic industry. BEN offers a competitive benefits package and promotes an environment which supports our core values of Passion, Accountability, Teamwork, Inclusion, Empowerment, and Balance.

Bandwidth Percentages

• Campaign Execution: 15%
• Employee Development: 30%
• Strategy Approvals: 5%
• Personal Development:10%
• Department Projects: 35%
• Admin: 5%
  

Responsibilities

• Manage 10-20 individuals, including 2-3 direct reports, ranging from entry-level to experienced employees.
• Be an industry and category expert by knowing creator, strategies, and pricing nuances.
• Review, revise, and approve new campaign pricing/strategy above $500k - $1M.
• Have a detailed knowledge of the campaigns and assignments team members are responsible for, being able to give updates at a moment’s notice (signed, committed, X/X KPIs, margin, red flags, etc.), and be an escalation point when needed.
• Develop cross-functional relationships with counterparts to ensure trust is being built for the team.
• Coach and mentor direct reports to develop skills, improve on weaknesses, set and fulfill goals, and prepare for growth and advancement.
• Work across teams (CS, CD, Performance, Strategy, Product, Ai, etc.) to innovate and best serve our clients.
• Manage team’s resources, ensuring that each team is delivering against goals, and supporting overall team targets.
• Ensure that BEN values, Leadership Principles, and execution SOPs are followed to the highest standard across all teams and self.
• Continually improve overall team performance as measured by KPIs, organizational development, and employee morale.
• Contribute to the hiring and onboarding process for the campaign team and be the key trainer for new members of the team.
• Model of grit and resilience for the team, working to keep spirits high and minds focused, even in the face of the most difficult circumstances.
  

Qualifications & Skills

• 5-7 years of sales experience with a focus on prospecting and client acquisition, preferably for an Entertainment-related venture or marketing agency
• Experience working in the Influencer marketing space highly preferred
• Contacts within the marketing organizations of major brands – ideally related to strategic and entertainment marketing initiatives – as well as with the agencies that service these brands
• Demonstrated track record developing and maintaining relationships with multiple divisions and company leaders to ensure appropriate communications and a coordinated approach to maximizing successes with clients
• Proven success to meet or exceed revenue targets
• Strong creative sales strategist, with prior success with development and execution of business plans for complex client organizations
• Demonstrated capability of self-direction and motivation
• Passionate problem solver who is invigorated by client challenges
• BA / BS degree is required, MBA preferred