Manager, Communications, Sustainability & Strategic Growth

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Communications, Sustainability & Strategic Growth

Overview

The global communication team's mission is to drive business performance and a world-class culture through communication that inspires, engages, educates, and connects Mastercard employees, customers, partners, and shareholders. We are customer-centric, data-driven, and creative-minded.

The Manager of Communications for Sustainability and Strategic Growth will report to the senior vice president of external communications. Responsibilities will encompass advancing the company’s reputation among policy makers, government entities, NGOs and academic institutions through media and influencer engagement. This includes leveraging the full spectrum of integrated communications activities across media relations, social media, content creation and issues management. The ideal candidate should have solid external communications experience and a strong track record of engaging with key audiences.

This individual will work with a team of high-performing individuals to look holistically at where and how the company fosters the development of an inclusive and sustainable digital economy. The candidate will focus on driving Mastercard thought leadership within the environmental and sustainability space, driving awareness for efforts, initiatives and commitments.

Role

This Includes

The Manager of Communications, Sustainability, will lead on the development of strategic communications programs and campaigns to advance Mastercard’s reputation as a leader in ESG with a focus on environmental sustainability and climate-based initiatives.

• Spearheading campaigns to build awareness, thought leadership and advocacy for the brand, highlighting how the company is delivering on its ESG commitments to foster an inclusive and sustainable digital economy.
• Identifying and managing media, event and digital content opportunities connected to cultural moments such as Earth Day, Climate Week and COP, as well as important business and corporate milestones.
• Aligning to the Strategic Growth area, while engaging with and supporting a cross-section of Mastercard executives (including our Chief Sustainability Officer) and business units (including the Center for Inclusive Growth, Product and D&S) focused on our sustainability and climate-based efforts.
• Working closely with other external-facing teams in Communications, Public Affairs, and Marketing to ensure seamless alignment of messaging.
• Establishing strong relationships with priority media targets to deliver coverage for relevant campaigns and positioning for the business that reinforces Mastercard’s priorities.
• Managing and mitigating issues, by building strong relationships with business stakeholders to ensure early warning and sharing of information.
• Partnering with global and regional communications teams to tailor programs based on understanding of local business needs and priorities.
• Leveraging measurement tools to assess and share the impact of communications programs and initiatives.
  
  

All About You

• Bachelor’s degree from an accredited four-year college/university
• A passion for delivering social impact and supporting environmental and sustainability focused initiatives
• Excels in a fast-paced, dynamic work environment
• Ability to navigate the complexities of Mastercard with speed and sensitivity, both within the communications function globally and among all other functions and businesses
• Experience in developing and implementing effective communication strategies, specifically proactive earned media and campaigning
• Experience dealing with tier one international media
• Experience working with NGOs, academic institutions, government stakeholders and policy makers advantageous
• Experience effectively working with digital and social media platforms
• Experience in complex risks and issues management
• Ability to translate complex business, social impact, and policy issues material into easily understood and actionable programs
• Experience in creative communications development, thought leadership, and associated measurement strategies
• Able to move projects forward and against tight deadlines
• Thrives working with others in a team setting to accomplish shared goals
• Strong project management and organizational skills
• Excellent judgment, interpersonal and relationship building skills
• Excellent writing skills
  
  

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.