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Posted October 26, 2022
Dr. Dennis Gross Skincare

Social Media Community Coordinator

Dr. Dennis Gross Skincare
New York City, NY, USA Remote ⚠ [Archived] No Longer Accepting Applicants

Job: Social Media Community Coordinator

Department: Digital Marketing

Reports to: Social Media Manager

Dr. Dennis Gross Skincare is a clinical skincare brand with global operations. We have the #1 At-Home Peel at Sephora and are a known leader in the LED-device market. The company was founded over 20 years ago by our CEO Carrie Gross and Dr. Dennis Gross - a practicing dermatologist and former skin cancer researcher.

Our Digital department serves as the hub and heart to engage consumers with content that connects and converts. You will be part of a close-knit digital team, and you can look forward to collaboration and creativity from a passionate group of team members that support each other’s growth. We value innovation, integrity, and collaboration. The organization moves extremely fast and is consistently iterating on learnings, so you will be surrounded by a very driven team where the opportunities for success are endless.

The Social Media Community Coordinator is vital in helping to grow, run and manage Dr. Dennis Gross’s social media accounts. You will manage the day-to-day maintenance of multiple platforms, with a critical focus on developing an engaged audience through meaningful community interactions, crowdsourcing, and trend-forward testing and learning. A successful candidate will be detail-oriented and have a solid ability to manage competing priorities while leveraging creative and analytical skills.

In This Role You Will:

Your primary focus will be to build, manage and support our community across platforms to elevate conversations from the community and ideate/leverage community programs that meet overall brand needs.

  • Be a brand liaison: nurture community interactions with a personal, attentive approach across all organic social channels and paid media.
  • Plan & execute monthly activities across all organic social channels, which includes community programs, visual curation, and writing copy that leans into current trends and customer needs.
  • Contribute to the daily posting of all content across platforms via Dash Hudson.
  • Create custom video content for the brand in planned and on-the-fly creation.
  • Assist in monitoring and curating Instagram Lives.
  • Deliver weekly analytic insights on content performance and community conversations.
  • Collaborate closely with cross-functioning teams (Influencer, Retail Marketing, Brand Marketing, International Marketing, and Client Care) for social support.

You'll Be Most Successful In This Role If You Have

  • Ability to manage competing priorities in a fast-paced environment, handling projects simultaneously and autonomously.
  • Detail-oriented and strong time-management skills.
  • Strong desire to build authentic relationships with new and loyal brand audiences.
  • Passion and curiosity for the latest social media updates and trends.
  • Experienced in growing a social account and creating video content is a plus.
  • Positive, go-with-the-flow attitude.

***To be considered for this position, please submit the following, a short video that lists your favorite content creators on TikTok (doesn’t have to be beauty), as well as your top 3 beauty products. Also, please provide 2-3 examples of some social content (especially video) that you have created recently.

Qualifications Required for the Position

  • Experience managing social accounts or in a customer-service role.
  • Strong passion for the beauty industry, scouting the latest trends.
  • Comfortable creating and being seen in the content.
  • Excellent communication skills and a willingness to learn consistently.
  • Self-starter that is accepting and open to conquering challenges.
  • Flexible to work non-traditional hours when needs arise, and community support is necessary.
  • Fluency in additional languages is a plus.

Work Environment

  • Remote/Hybrid based in NYC/Brooklyn area, with travel to the office and shoots as requested.
  • Potential out-of-state travel for special events.

***To be considered for this position, please submit the following, a short video that lists your favorite content creators on TikTok (doesn’t have to be beauty), as well as your top 3 beauty products. Also, please provide 2-3 examples of some social content (especially video) that you have created recently.

ON YOUR RESUME, PLEASE INCLUDE RELEVANT LINKS TO SOCIAL ACCOUNTS and/or PORTFOLIO CONTENT.