Social Marketing Specialist

With under 400 employees, Keap is a medium-sized business based in Chandler, Arizona, and serves to liberate and empower entrepreneurs, to strengthen families, communities, and economies. When you ask most Keapers, whether past or present their favorite part of working at Keap, the response will have something to do with our people, affectionately known as Keapers.

At Keap, we ask that you build connections with your team and/or cross-functional teams. You will create meaningful work that makes a difference in how you develop your career and how you contribute in leading our Sales and Marketing Automation platform that's built on 20 years of experience working with small businesses; to grow their sales and save time in the process. All in an environment with others who are passionate about driving success through collaboration, energy and fun.

You identify as a creator, and your friends come to you with their social media questions. You’re up on the latest trends and have an endless supply of ideas. Tech has always intrigued you, and you want to use your social media insights to help others succeed.

The Marketing team is seeking a creative and results-driven Social Marketing Specialist who will be responsible for writing, recording and designing social content that engages Keap prospects and customers.

You will be a key contributor on Keap’s social media team, collaborating with stakeholders to ideate, create and manage content across platforms. We’re expanding our organic social presence — can you help us continue to grow?

Responsibilities

• Collaborate with the Social Marketing Manager to create unique and compelling social media content that aligns with the Keap brand.
• Write copy and create content for Instagram, LinkedIn, Facebook, Twitter, TikTok, and Pinterest.
• Monitor and respond to comments and messages in a timely manner across all social profiles.
• Flag and save potential user-generated content opportunities.
• Brainstorm video concepts and own the creation of TikToks and Reels. Must be comfortable and willing to be on camera.
• Stay on top of recent tech changes, updates, trends, and influencers across all social media platforms.
• Assist with the creation of social graphics using Canva and Figma.
• Manage and track social media analytics and KPIs, and have a basic understanding of how to use this data to inform strategies and content moving forward.
• Assist the Social Marketing Manager with overall social media calendar planning and strategy.
• Work with copy team and SEO manager to apply trending topics and search terms, and extract information from blog posts with social performance in mind.
  

Qualifications:

• BA in Communications, Arts, Marketing, or Journalism or 1-3 years corporate (business level) social media experience
• Comfortable being on camera on social media platforms to captivate an audience through storytelling
• Strong communication and copy-writing skills
• In-depth understanding of all social media platforms and best practices
• Ability to think creatively and strategically
• 1-3 years experience developing content aligned with SEO strategy
• 1-3 years of graphic design experience
• Experience collaborating with internal stakeholders
• Ability to work independently and take initiative
• Meticulous attention to detail with a focus on results
  

Preferred Qualifications (Nice to Haves):

• B2B and/or technology company experience
• Experience with collaboration tools such as Slack and Airtable
• Experience with social media management tools such as SproutSocial or Later.com
• Salesforce experience
• Design proficiency with Figma, Canva, Photoshop or Illustrator
• SaaS experience
  

Work Environment:

This job operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers and phones.\

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, look, talk or hear. The employee is frequently required to sit; speak; listen; use hands to finger; and reach with hands and arms.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, between the hours of 7 a.m. to 6 p.m.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our Keapers bring the hustle, grit and passion to everything they do; all while doing it from the place they work best. Through our 7 core values, you will be expected to:

• Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)
• Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)
• Face challenges with grit and optimism to achieve your goals (We Own It)
• Build trust through transparency and open, authentic communication (We Build Trust)
• Work with humility and gratitude to work collaboratively (We Check Ego)
• Believe in people and champion their dreams (We Dream Big) *as well as your own
• Work as one team, unified in our Purpose and Mission (We Win Together)
  

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.

Legal authorization to work in the U.S. is required. Keap will not sponsor new candidates for employment visas, now or in the future, for this job opening.