Marketing Coordinator

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

We are looking for a passionate, detail oriented marketing professional to support the social team. This person will focus on helping to grow our organic social channels - like Instagram, Facebook, TikTok and Twitter - including interacting with restaurants, chefs, industry experts and diners to establish the OpenTable social community. The right person for this role is a team player, very organized, follows all the latest social trends and is excited about the restaurant industry!

In This Role, You Will

• Oversee community management through Direct Messages, comments and interactions across channels including
• Actively engage with our restaurants, chefs, restaurateurs, and other relevant social accounts to show support and show we are involved within our community
• Interacting with our influencer partners and flagging potential new influencer partners
• Partner with customer support to share and resolve service related issues
• Conducting social listening
• Assist with scheduling content on Instagram, TikTok, Twitter, Facebook via a content management tool
• Support Influencer marketing campaigns and respond to all incoming influencer inquiries
• Conduct social listening to monitor trends and engage with relevant conversations
• Support and foster organic social media channel growth by participating in weekly brainstorms, monitoring competitive and industry channels and identifying social trends in a timely manner
• Write social copy for posts across channels
• Assist in brand tracking across social media
  

Please Apply If

• BA/BS degree required
• 2+ years of work experience, focused in marketing, social media, or PR
• Efficient, highly productive multitasker; self-motivated and flexible; thrives in an entrepreneurial environment
• Detail oriented
• Proficient in Powerpoint and Excel
• Experience in social monitoring, community management and/or customer support
• Experience working with a social listening tool is a plus
• Passion for food/dining preferred
• Proactive, organized, and hardworking
• Healthy sense of humor
  

A few of the benefits you get at OpenTable—

• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
  

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.The range for New York City is $49,000-$70,000

“Remote work allowed”