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Posted January 19, 2023
Garden of Life

Social Media Community Coordinator

Garden of Life
United States Remote ⚠ [Archived] No Longer Accepting Applicants

Job Brief

The Social Media Community Coordinator represents the Garden of Life and other assigned brand voice through interactions with current and prospective consumers and Influencers via owned social media channels.

Job Summary

  • The Social Media Community Coordinator represents the Garden of Life and other assigned brand voice through interactions with current and prospective consumers and Influencers via owned social media channels. Position is responsible for building relationships and loyalty by delivering excellent consumer connections, monitoring the competitive landscape through social listening, and assisting in social media content calendar management.

Essential Job Functions

  • Monitors and responds directly to social media inquiries using approved brand voice. Responds to comments when appropriate to foster a positive community and add value to the consumer experience.
  • Executes tasks pursuant to the social media editorial calendar including but not limited to reviewing content for accuracy and scheduling and publishing content using social media management tool.
  • Builds relationships with current and prospective consumers and Brand Ambassadors/Influencers via social channels engaging with content appearing on brand owned social media channels. Assists Social Media & Brand Ambassador Teams with identifying Brand Ambassadors/Influencers to partner with for content, brand events, and other relevant engagement activities.
  • Compiles social media consumer insights from Consumer, Brand Ambassador, and Influencer interactions to assist in overall social media strategy. Monitors competitor social media channels, content, and strategy, and relays insights through social listening management.
  • Uses judgment to escalate and alert the broader Marketing Team of emerging trends and topics as they arise.
  • Other duties as assigned.

EDUCATION

  • Bachelor's degree in Journalism, Communications, Marketing or related field

Experience

  • Minimum 1 year professional experience with social media community management
  • Proven experience working with social media content and management platforms for a consumer brand or agency
  • Industry and product knowledge helpful but not required

Specific Or Additional Skills

  • Excellent communication skills; specifically writing and editing
  • In-depth knowledge and understanding of social media platforms including but not limited to TikTok, Facebook, Twitter, Instagram, and Pinterest
  • Proven experience managing a social media calendar, monitoring social listening, and engaging customers on social media
  • Excellent interpersonal skills and attention to detail
  • Creative social storyteller with the ability to tap into social trends and quickly join relevant conversations to engage in brand-appropriate ways
  • Team player with the ability to work in a fast-paced environment

GARDEN OF LIFE EEO STATEMENT

Garden of Life LLC is an Equal Opportunity Employer seeking diversity in qualified applicants for employment. We promote diversity of thought, culture, and background, which connects the entire Garden of Life family. All applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity or expression, marital status, race, color, national origin, citizenship, religion, military status, disability, genetic information, pregnancy or related condition, or any other basis protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.