Editorial Content Lead

Who You Will Work With

Join our world-class Customer Solutions Marketing organization at Cisco. As Editorial Content Lead, you will have the opportunity to work with groups across the CSM marketing organization and subject matter experts within the business units to help establish Cisco as a leader in one of the most important segments—network automation.

Cisco Crosswork Network Automation is an industry-leading portfolio of advanced software that enables service providers and enterprises to build intelligent and adaptive networks, helping accelerate service delivery, simplify operations, and reduce costs.

Who You Are

We’re looking for a talented writer and editor, to help guide our editorial team as they create content that educates, engages, and inspires action. Flexible, resourceful, and inquisitive, you thrive on creating content that addresses the needs of customers, while shining a light on the solutions our technology provides. You’re known as a data-driven content creator who excels at cross-team collaboration and are equally passionate about technology and storytelling.

• Bachelor’s degree in advertising/marketing, creative writing, or a related field
• Several years of experience working at a tech company, marketing agency, or related tech content creation experience
• A dedication to building the highest quality content, as a passionate champion of the customer experience
• Well-honed skills and deep expertise communicating complex, technical topics in an approachable, engaging way
• Experience working in a fast-paced environment, with an affinity for prioritizing and balancing projects for a team, to adjust to shifting timelines, budgets, and project goals
• Extensive experience working with multiple stakeholders, with a strong history of collaboration across the organization
  
  

What You'll Do

• Lead the creation process of high-quality, engaging content to support integrated marketing campaigns and brand-level campaigns
• Mentor, advise, and motivate a team of writers with a technical focus
• Align with content performance targets and project prioritization
• Partner with the Cisco brand team to align to the editorial style and voice and tone guidelines, to ensure a consistent brand voice
• Identify insights based on customer engagement and analytics and define opportunities to optimize content based on data
• Maintain and continuously update content guides, best practices, and processes to enable content creators
  
  

Why Cisco

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

#WeAreCisco