Vice President of Sales Operations - Remote

Together we are powering the future of Higher Education

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

About The Opportunity

Remote- USA- East Coast or Central

The Vice President of Global Sales Operations will lead a high impact; global sales operations team that focuses on optimizing sales efficiency by refining sales processes, standardizing operational workflows and tools, creating & documenting details of all aspects of process, and driving consistency throughout the global sales organization. In this role, you will work closely with Sales and Executive leadership to develop and optimize go-to-market strategy, processes, systems and infrastructure that boost Sales productivity and efficiency, enabling Ellucian to accelerate revenue growth & global expansion.

This is mission critical role, where you will have an opportunity to scale our Global Sales Operations group, enabling our Sales team to be well-versed in the complete breadth of our products and services to be best positioned to act as information connectors & helping customers break down internal barriers throughout every stage of the customer journey. The Vice President of Global Sales Operations reports to the Senior Vice President of Revenue Operations & Strategy.

Where you will make an impact

• Provide Executive leadership and day to day management of all Global Sales Operations team. Design, implement and manage sales forecasting processes that provide accurate prediction into future revenue performance
• Ensure forecasting efforts are appropriately integrated with other planning processes within the company while delivering high levels of quality, accuracy, and process consistency.
• Drive the transformation of the sales funnel and cycle to be more closely aligned with how cloud customers buy
• Collaborate with senior sales leaders to identify opportunities to simplify & enhance the sales process through optimization and automation
• Drive Sales productivity & effectiveness through development and optimization of processes and systems
• Deliver core business metrics, reporting and analytics, including pipeline, bookings, lead funnel & churn analysis
• Drive annual planning process across global Sales organization, including business modelling, territory planning and compensation design, in close partnership with Sales, Finance and other cross-functional leadership
• Ensure that Sales teams are fluent in the complete breadth of our products and services, not just within their specific domain or product focus-area(s)
• Promote Sales’ paradigm shift from “Information Authorities” to “Information Connectors”, so that team members can quickly gather relevant information and connect the dots internally in a more rapid and helpful manner.
  
  

What You Will Bring

• 15+ years’ experience with 7+ years as a Sales Operations leader supporting global Sales teams in an enterprise software company
• Passionate about field success/enablement and has proven track record driving revenue growth through optimizing Sales Operations
• Seasoned Executive Leader with proven track record of developing talent and inspiring/motivating teams to drive high performance results,
• Proven ability to lead and scale Global Sales Operations of significant scope through growth periods
• Demonstrated expertise and success in the analysis, design, and automation of business processes
• Data driven with a deep experience leverage business analytics to drive actionable results
• Previous experience in helping organizations through the transition from on premise to Cloud support is highly desired
• Strong influencer with a proven ability to develop strong working relationships in a matrixed, global environment and establishing a high level of credibility across functional lines of business (ie: Sales, Cloud, Product, & Software Development)
• Ability to juggle multiple projects and initiatives simultaneously as well as effectively collaborate across teams and to work in a diverse, fast paced environment
• Demonstration of excellent communication skills, both written and verbal, communicating effectively with customers, executives, leaders, program/initiative owners, stakeholders, and other audiences as well as delivering presentations before large audiences
• Results orientated with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines
• Previous field sales experience strongly desired
• Expert proficiency in Salesforce.com
  
  

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & Bright Plan - to help you save for the future
• Maternity & Paternity Leave
• Charitable leave – 40 hours/year
• Telemedicine
• Wellness
  • Ginger (mental health)
  • Wellbeats (virtual fitness classes)
• Rethink – caregiver support
• Diversity and inclusion programs which provide access to 11 internal employee resource groups
• Tuition Reimbursement Assistance
• Professional development opportunities
  
  

Travel

Up to 25%