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Posted February 20, 2023
CP Skin Health Group

B2B ECommerce Manager - CP Skin Health - Fully Remote

CP Skin Health Group
Scottsdale, AZ, USA Remote ⚠ [Archived] No Longer Accepting Applicants
Compensation: $100,000 to $147,000 Annually

No Relocation Assistance Offered

# 151224 - Scottsdale, Arizona, United States

CP Skin Health Group is a place for your career to thrive! We offer opportunity, challenge, and a great team of driven and dynamic individuals. Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, CP Skin Health Group is a fast-paced, agile organization dedicated to providing skin care solutions that are backed by science.

CP Skin Health Group is a part of the Colgate-Palmolive family, which provides ourteam with domestic and global career growth opportunities in all departments. Ourrich benefits package includes medical, dental, vision, matching 401K, company-paid disability and more. Plus our employees have access to our amazing skin care products!

This position is fully remote; although preference will be given to Atlanta, Dallas, New York or Scottsdale.

Position Summary: As a critical member of the eCommerce team, you will help take the professional digital experience to new heights, with a keen understanding that our Skin Care Professionals are always at the heart of everything we do in CP Skin Health. You are a passionate digitally minded eCommerce trailblazer that can think and act strategically, but also manage the day-to-day business operations. You will enjoy being part of a small, but highly efficient team that helps drive digital transformation across our business. As a change agent, it will be important to bring the broader professional organization along on this journey; to have fun learning through both failure and success; and to bring an innovative mindset.

The B2B eCommerce Manager will be responsible for managing site operations, merchandising, marketing, customer service and day-to-day execution to drive traffic and sales across both brands B2B platforms. In addition, the B2B eCommerce Manager will be responsible for owning and driving the ongoing digital roadmap and will partner with the CP Skin Health eCommerce Director on defining new opportunities to drive growth through B2B channels.

As the key professional touch point, the sites must promote and deliver a best-in-class shopping and education experience, while simultaneously achieving monthly sales and conversion KPI’s and ensuring an excellent user experience, all while increasing Skin Care Professional lifetime value.

Principle Duties And Responsibilities

  • Lead day-to-day eCommerce site operations for the new B2B Professional Portal, including managing the implementation for PCA SKIN in 2023 and EltaMD in 2024.
  • Partner with Marketing and Education to develop strategies to drive awareness, traffic and conversion, including: social, influencer, live commerce, affiliate and PR to support growth plans and key initiatives.
  • Responsible for managing and developing site merchandising strategy, including creating and testing new product bundles/kits, as well as inventory forecasting.
  • Partner with Marketing and third party agencies on the development of content for promotions and on-site engagement, including optimization to drive visits and sales.
  • Responsible for championing the B2B digital roadmaps, including change management and training, working closely with IT, Marketing, Education, Sales and Supply Chain to enable new capabilities.
  • Partner with Marketing on CRM and email marketing strategies to drive professional engagement as well as professional lifetime value.
  • Lead comprehensive site testing and optimization program to drive best-in-class site usability for professionals.
  • Responsible for weekly, monthly and quarterly sales and inventory position reporting.

Education / Experience Requirements

  • Bachelor’s degree in marketing, eCommerce or related field; Master’s degree preferred
  • A minimum of 7 years of experience across the eCommerce landscape, with previous experience managing a B2B business; DTC experience a plus
  • Strong business and analytical acumen
  • Proven track record in leading B2B and/or DTC businesses and maximizing for conversion
  • Experience driving marketing programs and strategies to optimize for professional or consumer lifetime value
  • Skilled at working across multiple functions and translating strategies into business use cases to deliver complex digital projects
  • Expertise in leveraging data to make strategic decisions on site usability and optimization
  • Proven track record of growing online sales through managing product merchandising and assortment
  • Ability to analyze website performance metrics and drive user behavior, translate metrics into actionable insights, and grow online sales through optimization of user engagement
  • Excellent communication and presentation skills
  • Comfortable with leading cross functional decision making processes with all levels of people

Expected Areas Of Skills And Abilities

  • Experience with day-to-day sales operations, website management, and implementation and enhancement projects leveraging eCommerce platforms like VTEX, SAP/hybris, Magento, Salesforce Commerce Cloud, etc.

We are a results oriented company with a caring culture and work life balance.

Apply with us! Come and join our amazing team!

Salary Range $100,000 - $147,000 USD

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com.

... accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.