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Posted February 24, 2023
Gotham Greens

Marketing Assistant

Gotham Greens
Brooklyn, NY, USA ⚠ [Archived] No Longer Accepting Applicants

The Role

Gotham Greens is seeking a Marketing Assistant to help Gotham Greens grow as a modern, sustainable fresh food brand. In this role, you’ll be responsible for supporting the Marketing team across a variety of areas, including customer service, community engagement, field marketing and PR.

What You’ll Do

  • Manage day-to-day consumer experiences via our customer care platforms, including phone, email and social media
  • Find ways to utilize our customer care platforms and tools not just for reactive support but to promote consumer happiness, brand loyalty and retention
  • Help to define goals and service levels to ensure the best consumer experience. Compile monthly consumer experience reports
  • Manage promotional product mailers to media, influencers, brand partners and other key stakeholders
  • Coordinate branded merchandise and apparel production and inventory
  • Support charitable community engagement, maintaining day-to-day relationships with community and non-profit partners and managing product and seedling donation programs across all regions
  • Provide project management and activation support for a variety of marketing projects, including field marketing, trade shows and other events, greenhouse tours, media monitoring, presentations, creative production calendar and deliverables, and new product launches
  • Support measurement and other tracking needs of the marketing team, such as media placements and upkeep of media/influencer lists

Who You Are

  • College graduate with experience in marketing and communications
  • Excellent grammar and written and verbal communication skills with an ability to adapt tone and voice to various audiences
  • Experience with customer service platform (e.g., Zendesk) a plus
  • Willingness and ability to periodically attend evening or weekend events
  • Self-starter with strong multi-tasking capabilities and a positive can-do approach to problem solving
  • Curious and resourceful with a natural ability to solve problems and seek new information
  • Open to deepening your existing skills and learning new ones
  • Team player with a "no task is too small" attitude
  • Passion for sustainable agriculture and food

Who We Are

Gotham Greens is on a mission to transform how and where fresh produce is grown. We are a pioneer in urban indoor agriculture and a leading fresh produce and food company. Through our national network of local high-tech farms, Gotham Greens produces and delivers long-lasting and delicious leafy greens, herbs, salad dressings, dips, and cooking sauces all year round to retail, restaurant, and foodservice customers.

Since its launch in 2011, Gotham Greens has grown from a single urban rooftop greenhouse in Brooklyn, N.Y., to a multi-state greenhouse operator and one of the largest hydroponic leafy green producers in North America.