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Posted March 16, 2023
Open Influence

Influencer Marketing Project Manager

Open Influence
Los Angeles, CA, USA ⚠ [Archived] No Longer Accepting Applicants

About The Role

Open Influence's mission is to delight audiences, inspire action, and drive sales by helping brands create alongside extraordinary human beings on social. We build authentic campaigns leveraging innovative marketing concepts and influencer relationships to tell our clients' stories in meaningful ways.

As Project Manager, you will be joining a new team at Open Influence and have a unique opportunity to build systems and processes that have lasting impact on the Account Management team and broader organization. You'll help implement internal processes, lead strategic initiatives, and connect the dots between departments, enabling the AM team to operate efficiently and directly impacting revenue growth for Open Influence.

We're looking for applicants who:

  • Have an entrepreneurial mindset and are all about organization, process, and creative problem solving
  • Are comfortable in a fast-paced, nimble working environment where cross-team collaboration is critical
  • Have a passion for solving ambiguous problems, optimizing processes, and structured strategic thinking
  • Able to oversee large-scale process implementation and organization for the AM team and are also comfortable leading direct reports with empathy and understanding - after all, we're all human.

Sound like you? Let's chat!

Project Manager Responsibilities

  • Assist Operations Director with the development of the PM practice and provide a critical operational role within the organization, with proven ability to mentor, instruct and directly manage junior staff as well as interact with senior agency/vendor staff
  • Drive end-to-end project management and tracking of influencer marketing campaigns and provide cross-functional support to ensure cohesive, integrated workflows, and communication throughout the campaign life cycle
  • Facilitate pre-sale process:
    • Work directly with Operations, Accounting, Account Management, Strategy, and Sales on the development of new scopes, staffing plans, and pricing models
    • Create and oversee plans to accurately manage capacity levels and ensure proper forecasting by utilizing historical data, past data trends, and scope considerations
  • Ongoing support:
    • Oversee internal team processes such as time tracking review, revenue tracking, coordination with the paid social team, and general project management (internal status call scheduling, agendas, note taking, etc)
    • Identify and foresee opportunities for improvement and proactively propose plans for optimization to Operations Director
    • Create and maintain templates, set and implement processes; intermediate/advanced knowledge of Google Sheets a plus
  • Facilitate campaign close out process:
    • Pull and analyze utilization reports, LOE analyses, and burn reports on behalf of clients and internal teams
    • Facilitate cross-departmental knowledge sharing

Qualifications

  • 2-3 years experience in an agency setting
  • Experience with Influencer Marketing, Account Management, Social Media, Marketing
  • Highly proactive, extremely organized, self-starter capable of effectively managing several projects at the same time
  • Entrepreneurial spirit with the ability to creatively problem solve and navigate gray area
  • Strong communication skills
  • Analytical thinking skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment
  • High EQ with an ability to work with many different personality types and positively influence others

Preferred Qualifications

  • Experience with Marketing Operations and/or Project Management
  • Experience with utilization reporting, scope management, and resourcing
  • Experience with Salesforce
  • Advanced knowledge of Google Sheets / Excel

A job description won't do Open Influence's company culture justice, but we'll give you a snapshot in a few bullets.

  • We understand that culture starts at the top. Our management team has an "open door" policy at all times, and actively creates safe, inclusive spaces to connect, share, and strategize.
  • We recognize and celebrate each other's wins, and pick each other up when we stumble (which, spoiler alert: we all do).
  • We aren't afraid to look in the mirror. We continually learn, grow, and improve what we do and how we do it.
  • Dog-friendly offices. For support during times that might be ruff.
  • Plus, a bunch of other perks like a professional development stipend, Summer (+ 'No Meeting') Fridays, phone bill reimbursement, full benefits and more.

Open Influence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Click here to view Open Influence's privacy policy