Director, Product Management, Advertising/Monetization

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.

Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

TextNow is looking for an experienced monetization leader to join our team. You’ll lead the team to build best-in-class advertising and subscription products that drive our next phase of growth. Working with a talented team of product managers, designers, engineers, data scientists, ad operations professionals and industry-leading partners, you will have a critical leadership role in driving our next generation of revenue.

As a Product Management Director, you will lead a product development group that builds and enhances our advertising and premium subscription products, delivers customer satisfaction and financial results.

You will be responsible for building a cohesive monetization strategy and lead a high-performing cross functional team that drives user acquisition, activation, and retention.

You’ll also help grow the team and mentor new leaders.

What You'll Do

• To succeed in this role, you should be highly experienced with the online ad ecosystem and have additional experience with online subscription business models and best practices.
• Lead a lean team, being hands-on in a product area while growing the team as the company grows.
• Perform and collaborate on quantitative and qualitative research to identify product opportunities and prioritize your roadmap
• Build prototypes and ship MVP products that allow us to test our hypotheses while delivering a quality customer experience
• Communicate product plans, benefits and results to all audiences - including our Senior Leadership Team.
• Identify the biggest problems to solve and drive projects from start to finish.
• Understand complex issues related to user acquisition, revenue generation, identity validation, fraud and spam to make sound business and customer-obsessed decisions.
• Build, measure, and iterate rapidly using A/B testing and other analytical tools.
• Communicate your vision, plans, and their benefits to key stakeholders across the company.

Who You Are

• Brilliant Collaborator with a minimum of 7-10 years in Product Management at a technology company, with at least 3-5 years in advertising products role, 3-5 years as a people manager and 1-2 years working with subscription products.
• Creator of cool stuff with experience delivering impactful products and features that are informed by data, technology and market expertise.
• Experience across platforms (Android, iOS and desktop) .
• Demonstrated ability to solve complex problems by taking action and ownership by creating customer-first solutions and iterating quickly to get results when possible and evangelizing for longer-term investments when needed.
• Respectfully candid, hands-on manager doing product work while building a world-class team at a small and growing company.
• A bold risk-taker and self-starter who has experience partnering with sales and marketing teams to take new products to market, from concept through beta through GA with a direct sales team.
• Resourceful and scrappy who is aware of and keep abreast of the overall market and technology landscape, and industry best practices.

More About TextNow...

Our Values:

• People First (Make business decisions by putting people first!)
• No Brilliant Jerks (We're cool with the brilliant part, with the jerk part? not so much)
• Give a Damn! (We care about our work, our mission and our customers)
• Challenge Accepted (Show up with a positive can-do attitude)

Benefits, Culture, & More

• Strong work life blend
• Flexible work arrangements (wfh, remote, or access to one of our office spaces)
• Employee Stock Options
• Unlimited vacation
• Competitive pay and benefits
• Parental leave
• Benefits for both physical and mental well being (wellness credit and L&D credit)
• We travel a few times a year for various team events, company wide off-sites, and more

Diversity And Inclusion

At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.

TextNow Candidate Policy

By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy