Content Designer

Join the ResMed Sleep and Respiratory Care Team today!


ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

Let's Talk About The Team


Driven by empathy, ResMed’s Global UX team partners closely with product management, engineering, and other stakeholders to create life changing solutions that lead to better outcomes for patients and providers. Our work spans physical, digital, and service-based experiences across the globe. The UX Research and Operations team helps drive strategy, design, and development through human-centered insights and efficient and scalable systems that enable practitioners to focus on their craft. Together we will transform care, improve patient health, and evolve the next generation of healthcare solutions. 

Let’s Talk About The Role


We are looking for an enthusiastic, curious, highly collaborative content creator who is passionate about writing motivational, personalized content for audiences with diverse health needs. You must be able to communicate complex ideas in simple and engaging formats.

• Creating motivational and educational content geared towards patients and other audiences who are seeking guidance on health and medical conditions.
• Writing and packaging short-form content that inspires healthy behavior changes among users.
• Partnering closely with the content strategist to help inform and evolve the content vision.
• Collaborating with multiple stakeholders on the execution of our product roadmap, including designers, technical writers, creative assets personnel, product teams, marketers, social media managers, researchers, and behavioral scientists.
• Cooperating within and across sectors of the company; this is a busy environment where your skills and experience will be in demand.
• Introducing external best practices that inform how we think, both about the content and the methods needed to yield the best results.
• Developing a deep understanding of our patients’ needs in order to passionately advocate for the best content solutions.
• Embedding measures/metrics to assess results and evolve approaches accordingly.
• Meeting high-quality work standards within established timeframes.
• Managing the repository of content and identifying opportunities to repurpose or acquire content.
• Ensuring that all content abides by brand and style guidelines (i.e. tone of voice, reading level).
• Adhering to company-wide legal and privacy regulations and coordinating with these teams as needed to ensure compliance.
• Attending regular team meetings as well as discovery and ideation sessions.
• Creating and delivering presentations to groups of varying size.
  
  

Let’s Talk About You


Qualifications:

• Professional experience as a content creator, UX writer, instructional designer, content designer, content strategist, or related role.
• Talent for writing supportive, inspirational content while maintaining a professional tone.
• Experience writing content for diverse audiences across channels.
• Skills operating a variety of software programs for content creation and team collaborations.
• A willingness to present content plans in front of teammates and stakeholders.
  
  

Preferred :

• Educational background in psychology, sociology, communications, journalism, English, or equivalent.
• Medical writing or health education experience.
• Solid understanding of UX principles and techniques.
• Experience with taxonomies and content migration.
• Ability to create or produce videos, infographics, and social media content.
• Experience operating content management systems.
• Content auditing.
• Composing style guides.
  
  

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

This role is eligible to receive an annual cash bonus payment based on company, business unit, and/or individual performance.

Base Pay Range for this position:

$63,000-$95,000

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!