Senior Account Executive, Lynx Business Operations

Why Join the Pack? At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting together to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new grounds is a norm.

Position Summary/Objective: The Senior Lynx Business Operations Executive will assist the Senior Director of Tickets Sales and Service and the President of Lynx Business Operations with a multitude of day to day operational projects. This position will lead President’s Circle renewals, influencer events, and activation of the program. The Executive works hand in hand with the President of Lynx Business Operations on numerous strategic initiatives to enhance the day to day business operations and drive revenue for the franchise.

What would you do?

Reasonable accommodations may be made to enable individuals to perform these essential functions:

• Provide day-to-day support to the Lynx business operations strategic initiatives; including project implementation, strategic planning, and team services and operations.
• Assist President and Director in servicing and activating President’s Circle. Responsibilities include maintaining and renewing current President Circle member relationships, event planning and execution of member/prospect events.
• Drive new revenue through President’s Circle and ticket sales.
• Work closely with internal and external stakeholders to collaborate on the planning and execution of President’s Circle initiatives.
• Maintain and utilize a thorough knowledge of the team, arena services and President’s Circle benefits.
  

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

What Are Your Proficiencies Or Equivalent Experiences

• Strong written and verbal communication skills required.
• Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is required.
• Knowledge of CRM and Archtics is strongly preferred.
• Demonstrated ability to be strategic, creative and solution-oriented.
• Ability to establish effective client and interdepartmental relationships, manage multiple client contacts and projects, and drive business.
• Strong project management skills focused on organization, time management and planning.
• Ability to work collaboratively with a group of highly motivated individuals, and also be an independent thinker.
• Able to interface with colleagues, senior executives, and clients effectively and personably, recognizing the need to adjust communication style accordingly to the audience.
• Ability to tactfully handle and resolve issues and follow up accordingly.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  

Experience: Two years of professional, service-related work experience with a consumer brand, agency, sports property, or venue strongly preferred.Sales and service experience preferred.

Education: Bachelor’s degree or equivalent combination of education and experience preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities.

Travel: Position may require travel to external events and meetings.

Other Important Information About The Job

COVID-19 Vaccination Policy

Proof of completed COVID-19 vaccination will be required prior to your start date.

Work Environment

This job operates in a professional office environment. In addition to working office hours staff may be required to work Timberwolves and Lynx games as well as external events including but not limited to: charity and networking events. Work is both sedentary and active in nature. The working environment is generally favorable, and office lighting and temperature are adequate. Work is generally performed within an office environment with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps as well as moderate noise levels.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently sit, stand, walk, and ascend and descend bleachers/steps in the arena. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Our DEI Commitment

Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.

As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.

E-Verify Statement

We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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