Social Media Community Manager

Here at Slice Communications, we are a tight-knit team of innovative thinkers, seasoned experts, and opportunistic hustlers. We run our business on the Entrepreneurial Operating System (EOS), as outlined in the book Traction. Utilizing the EOS model makes our company extremely goal-oriented and has a high level of transparency across the agency.

Every quarter our leadership team hosts an all-staff meeting where they share updates on how we’re performing against our business goals as well as finances. The agency’s goals are clear and discussed regularly among the team along with a clear line of processes and accountability to achieve each goal. We also operate using scorecards to track our, and our clients, performance week after week. As a data-driven company, being able to see how we’re performing against our KPIs every week attributes to our transparent culture.

Strategy Development

• Participate in weekly Digital Marketing Team Meetings.
• Support First Cut Sessions by asking critical questions related to social media marketing solutions
• Participate in internal account meetings, providing strategic recommendations.
• Identify strategic opportunities for clients across content, paid and organic social media, influencer marketing, and other digital marketing opportunities.
• Support the delivery of a social media section of a strategy document to a client.
• Act on recommendations from the analytics and client success teams, including updating strategy as-needed.
  

Social Media Management

• Support the Director of Social Media in the development and maintenance of an editorial calendar.
• Oversee the development of social media content according to the editorial calendar by working with the creative and content teams.
• Identify, engage, and manage content management partners, including the Slice creative team, photographers, videographers, developers, designers, event planners, etc.
• Partner with client subject matter experts, thought leaders, and content developers to support their content generation.
• Create and maintain community management plans for your clients, including responding to all audiences.
• Lead social listening efforts for social media clients, identifying opportunities to engage in trends and participate in timely conversations.
• Ensure social content is scheduled and published appropriately.
• Work with Analytics Director to ensure reporting from social media efforts is accurate and timely.
• Work with MarTech Director and Analytics Director to design, optimize, and report on social media advertising campaigns.
• Identify areas of opportunity for restrategizing based on reports.
• Ideate and carry out social media creative campaigns for each client.
  

EQUAL EMPLOYMENT OPPORTUNITY

We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Slice will provide reasonable accommodations for qualified individuals with disabilities.

Dedication to Professional Development

Slice University

CEO, Cass Bailey has created a year-long curriculum featuring guest speakers covering a variety of topics from unconscious bias to public speaking, media training, and everything in between to better educate our team.

Monthly Internal Lunch & Learns

Here at Slice we never stop learning. Each month a team member leads a session covering anything from industry best practices, teaching new skills, working through common issues, and more.

Thought Leadership Opportunities

All Slice Squad members are experts in their respective fields and we want everyone to know! We work hard to secure media placements and speaking opportunities for our team to share their expertise and establish themselves as thought leaders in their industry.

Slice’s Mentorship Program

Slice Communications believes in the power of mentorship. That’s why we offer to connect all of our team members with the best industry professionals in our community. Based on individual goals, professional development needs, and communication style we work to find the best pairing.

Individual Professional Growth Plans

Each quarter team member meets with their supervisors to discuss their long-term professional goals and map out a plan to reach their goal. Whether it’s leveraging the team’s personal network to find a mentor or getting you a certification, Slice is dedicated to supporting each team member’s growth.

Life at Slice

Team Get-Togethers

We value making memories together. Whether it’s a PowerPoint party, fun Jackbox games, or a trip to the Philadelphia Zoo we think it’s important to take a step away from our work for a fun evening together.

Social Media Day PHL

Each year our team comes together to pull off the incredible #SMDayPHL conference. From the marketing efforts to making sure the conference runs smoothly the day of, we work collaboratively to execute an amazing event year after year.

Annual Holiday Party

Regardless of location, our team comes together every holiday season for an evening of celebration and team bonding. Each year, Cass secretly plans the party and emails clues every day the week of the party bringing the team together to hash out the meaning of each clue.

Hybrid Work Environment

We have made the transition to hybrid working allowing our employees to choose where they prefer to work. Whether it’s from the comfort of their home or in one of our two co-working spaces located in Center City and Wilmington, DE we still maintain our ability to collaborate as a team.