Principal Events Manager, Global Events

See yourself at Twilio

Join the team as our next Principal Events Manager, Global Events.

Who We Are & Why We’re Hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About The Job

This position leads registration and digital strategy, implementation, and project management for SIGNAL. This position is part of the Global Events team and reports to the Team Lead for SIGNAL, Twilio’s annual customer and developer conference.

SIGNAL consists of four components in 2023, with the largest being a virtual event on August 23 and in-person events in August (San Francisco), October (London), and November (Singapore). Each SIGNAL event fits into one larger registration strategy, while each fulfilling their own goals and serving different audiences.

Responsibilities

In this role, you’ll:

• Own all creation and project management of SIGNAL digital design and footprint, including:
  • Wireframe oversight, review and approvals
  • Design review cycles
  • Build implementation and QA
• Lead marketing site build, analytics and reporting
• Oversee all technical integrations and implementation, including SIGNAL Help, streaming services, translations, and closed captions.
• Lead vendor management for all registration, platform, and technical vendors
• Strategize and implement on site technology, including vendor selection and management through to onsite experience, including Creator Summit and regional SIGNAL events.
• Manage privacy and security compliance
• Build and maintain the leaderboard campaign and work closely with the greater SIGNAL team to align with sales.
  

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 5-8 years of event marketing/event technology experience
• Bachelor’s Degree or equivalent (Marketing/Communications)
• Demonstrated project management experience across multiple teams.
• Proven experience in large-scale event registration and technology
• Excellent written and oral communication and interpersonal skills.
  

Desired

• Familiarly with Tableau, Salesforce, and Figma
  

Location

This role will be remote, and based in the United States.

Approximately 10 % travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions .

• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
  

The estimated pay ranges for this role are as follows:

• Based in Colorado: $109,280 - $136,600.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $115,760 - $144,700.
• Based in the San Francisco Bay area, California: $128,560 - $160,700.
• This role may be eligible to participate in Twilio's equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
  

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] .