Associate Coordinator, Learning and Development

About Us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring a Learning and Development Associate Coordinator in the Group Performance and Development team. This is a hybrid position located in Waltham, MA.

Job Purpose

National Grid is part of the fabric of the communities we serve – we keep the lights on, we keep homes warm, we help economies to thrive. We are an operator, an employer, and a supplier. We support our communities with the time and expertise of our people, and through corporate giving programs.

The Learning and Development Associate Coordinator has a key role in the success of the Performance and Development strategy at National Grid, from administering digital-first learning solutions to supporting global development programs. The role liaises with team leads, external suppliers and internal stakeholders such as HR Business Partners, Procurement, and Communications to organize project details, coordinate events, and create up-to-date content for our various employee communication channels to keep everyone informed.

This role is an exciting opportunity for a candidate who is passionate about learning and development and is energized about leveraging the power of National Grid to improve the careers of our leaders and colleagues. The successful candidate will embody National Grid values to Do the Right Thing and Find a Better Way, and will have a relentless focus on delivery, be able to think creatively and have a strong focus on building and sustaining relationships.

We are looking for someone who truly make the team wonder how they ever operated functionally without you! You’ll need to be one step ahead of the team, a great communicator and influencer, with attention to detail and be a real team player.

Key Accountabilities

• Track and manage updates to the annual Performance and Development strategic priorities and catalogue of available solutions
• Develop and maintain core content on Performance and Development communications channels
• Develop and maintain tracking systems to capture and coordinate activities across the team including program dashboards and supplier meetings, and reporting back against KPIs
• Coordinate team meeting agendas, requests for information, and other events
• Support the collection and organization of talent related data
• Facilitate workshops and present information that supports awareness of Performance and Development solutions across the organization

Qualifications

• Highly organized individual capable of working independently and as part of a wider team
• Previous experience of working in Human Resources, a project management office function, or on a large project or program team.
• Confident in using digital learning platforms such as LinkedIn Learning and SuccessFactors.
• Intermediate level experience in using and preparing impactful PowerPoints and frequent use of Microsoft Word, and Excel.
• Ability to work well under pressure and juggle multiple priorities
• Ability to work with ambiguity, envision and not just manage change but bring a solution mentality to any challenges.
• Continuous improvement/ Performance Excellence experience is a plus.
• Proven experience as an executive assistant, coordinator or project manager supporting a leader and their team in a fast-moving commercial environment.
• Great at building strong relationships across all levels of an organization quickly. You make it your business to know key players across the business.
• Comfortable challenging or respectfully pushing back at all levels to get the job done and support the interests of the team.
• Ability to prioritize your own workload while dealing with curveballs that come your way. You are a natural problem solver and solution oriented.
• Pro-active leader, you predict and anticipate what the team needs before they ask.
• Natural influencer and effective communicator to a wide variety of stakeholders internal and external to National Grid.
• Know how to treat others like a customer and instill trust in everyone you interact with.
• Pride yourself on your attention to detail and are actively look for areas for improvement pertaining to your role.
• Proud to be part of a high functioning, highly visible team.

More Information

Annual Salary

$59,000-$69,000

Salary commensurate with experience.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.