Sr. Account Supervisor – Influencer Marketing

Experience/Account Management

Sr. Account Supervisor – Influencer Marketing

About Us

Cheil Worldwide is the 10th-largest creative agency in the world. Headquartered in Seoul, South Korea, we were founded by Samsung in 1973 to grow its local and global business. While Samsung is still one of our main clients, our roster has evolved to include other globally recognized brands such as Adidas, PayPal, ESPN, Lego, Coca-Cola, Nivea, Starbucks and many more.

Cheil Dallas serves as the lead agency for all Samsung projects in North America and is located steps from their office at Legacy Central in Plano, Texas. It’s the home base for more than 200 creative problem-solvers who share a passion for developing groundbreaking ideas rooted in data, driven by insights, and enabled by innovative technology.

And that brings us to you… or rather you to us. Pushing boundaries and traditional advertising requires a curious mind undeterred by the never-been-done. We need a thinker and doer eager to explore new ways to connect with consumers beyond offering a product. If blending analytics with intuition and imagination makes your eyes sparkle, read on!

About You

Who you are is just as important as (if not more important than!) what you can do.

• Efficient operator who is highly organized and able to build relationships and collaborate with clients and agency teams
• Strong leader who understands how to move multiple programs forward
• Proactive thinker who can anticipate needs and act on them
• Detail-obsessed and extremely organized
• Team player with a can-do attitude, is not afraid to jump in to find solutions with minimal guidance
• Familiar with large-scale omni-channel programs and their inter-agency collaboration
• Passionate professional who can keep calm in a fast-paced environment and in stressful situations
• Ability to remain professional while working with high-level celebrities and talent

About The Role

You will lead high profile influencer and social media initiatives that combine strategy, creativity and innovative execution. And every aspect is crucial to creating culturally relevant work.

• Responsible for the day-to-day client and business management for Samsung Influencer program
• Guide internal and external teams through the process of bringing Influencer programs to life
• Support with strategy, creative and execution to ensure influencer initiatives reach overall brand and business objectives
• Manage client objectives, expectations, timelines and front-line communication
• Oversee overall influencer content publishing plans and calendars. Proactively guide clients on messaging distribution best practices and flag any issues with content publishing.
• Be the brand steward, knowing the intricate details of the guidelines and standards of the brand
• Own content development workflows and identify efficiencies
• Support data team in effectively reporting on program performance and KPI’s; share insights and future recommendations with cross-functional teams and leaders on an ongoing basis
• Effectively run client meetings and lead internal agency team meetings
• Manage and mentor junior team members to support their development

About The Requirements

You’ve got to check the boxes before you can think outside of them

• Bachelor’s degree in a related field preferred
• 6+ years of client-facing agency experience managing the creation and delivery of great work
• 3+ years of relevant experience in influencer marketing, talent management, social media and/or productions
• Strong understanding of social media paid initiatives and measurement
• Data-informed with passion for delivering measurable performance results
• Demonstrate interest and passion for influencer marketing and social media. Understand the importance of maintaining decorum and professionalism when working with top tier talent and celebrities
• General understanding of influencer landscape and emerging social media trends & platforms is a plus
• Proactive problem-solving skills with the ability to anticipate obstacles and quickly generate solutions and ideas often with minimal guidance
• Organized and detail-oriented while managing multiple simultaneous projects
• Demonstrable high level of knowledge of client and agency operations
• Experience forming strong internal and client relationships by being a trusted partner
• Highly accountable with a calm, confident presence
• Proficient in Excel, PowerPoint, PDF, etc.
• Must be able to work in a hybrid office environment - this is not a 100% remote position