Social Community Manager

About Bubble Goods:

Bubble Goods is building the largest selection of healthy, better-for-you, independent labels in the US, culminating in a one-stop-shop digital grocery experience for customers nationwide. Bubble Goods is on a mission to change the landscape of our food system by removing the limits of previous big food manufacturing and distribution by leveraging a lean, digitally native marketplace in order to improve both shopper and new brand experiences. Bubble Goods shoppers have access to 400+ independent and diverse food brands from across the USA.

Our team prides itself on providing an environment that encourages growth, giving you the opportunity to lead projects and own the work you do. We like to think of ourselves as being as analytical as we are creative. There is a method to deliver the deliciousness. We are driven by our principles rooted in quality and committed to providing the best consumer experience. We're constantly looking for chances to create a more inclusive, fun, collaborative, and effective work environment.

Launched in January 2019, the team at Bubble Goods has deep industry knowledge and experience in the food, wellness, technology, and media space hailing from notable companies; Daily Harvest, Microsoft, Thrillist, Tushy, Poshmark, Wish, Tushy and Hu Kitchen.

Position Overview:

Bubble Goods is looking for a creative thinker and skilled collaborator to join our marketing team, with expertise in content creation and community building. As a Social + Community Manager, you will play a critical role in helping us execute social media content and grow our social following, while maintaining and growing the overall Bubble Goods brand. You will work cross-functionally to bring to life projects that drive brand awareness. You will act as a steward of our brand, ensuring every touch point is a clear articulation of our value proposition and an incredible experience for our customers. You are results driven, culture-obsessed and have a finger on the pulse of trends in the food, health & wellness scene. To succeed in this role, you should be comfortable generating and articulating your creative ideas.

In this role, you will be involved in many moving pieces, and work in a fast-paced, high growth environment. You should be proactive and action oriented, with a strong sense of ownership of your content.

This is a fantastic opportunity to make an outsized impact on a high-growth company in a booming industry – come take it!

You will:

• Collaborate, implement and execute marketing campaigns through all social media outlets for the brand
• Create, curate and manage social media content, including text, audio, visual and multimedia formats (Instagram, TikTok, Facebook, Pinterest, LinkedIn)
• Interface and engage with both the Bubble Goods Seller community and Customer community
• Engage Customer community with prompt responses, ask questions and cultivate relationships
• Monitor social media trends, including developments in design, trends, applications, strategy and innovation to stay relevant and effective
• Track key performance metrics of social media campaigns to maximize results and report progress to management
• Ensure the delivery of successful campaigns while supporting business critical KPIs
• Analyze how effective our content and programming is, while making recommendations for improvement based on insights and trends
• Understanding how to leverage social media as a tool to inspire conversion, drive sales, and ignite quality community growth
• Work cross functionally with Creative, Operations and Merchandising
• Occasionally engage Influencer relations (i.e. sending samples, responding to inquiries, etc)
• Comfortability representing and being "the face" of the Bubble Goods brand on all social channels

You should bring:

• 2-3 years of proven experience in a social media/community facing role
• First-hand experience developing social media following/strategies and measured success owning and impacting a brand's social channels
• Proven experience creating/editing content in a high growth environment and being a leader in a highly collaborative space
• Desire to work in a rapidly changing, start-up environment that requires both long-term strategic thinking and near-term execution
• Exceptional verbal and written communication skills, ability to clearly communicate complex topics with leadership, the broader team and external partners
• Passion and interest for the Bubble Goods mission and the overall wellness + food space
• Experience with the following platforms:
• Adobe Photoshop
• Microsoft Suite or Google Suite
• Facebook/Instagram Analytics
• Later.com
• TikTok App Editor
• Project Management Platforms (Asana, Monday, etc.)

What we bring:

• A dynamic, collaborative, ambitious and fun work environment.
• Opportunity for equity participation
• Hybrid Work Environment
• Competitive Vacation Days
• “Summer Fridays” from Memorial day to Labor Day
• An open and honest culture where we constantly seek improvement and cherish your input
• Large opportunity for impact within a growing company, among an immensely talented, smart, creative, and driven team
• Highly motivated, low-ego co-workers
• Snacks on snacks on snacks-- we wouldn’t be in the food business without healthy food around 100% of the time

To apply, fill out this quick Application Form, and we'll be in touch!