Campaign Manager (Entertainment & Media Brands)

About Us

IZEA (NASDAQ: IZEA) provides leading brands and agencies with unmatched professional services backed by next-generation technology to develop scalable Influencer Marketing and bespoke Content Marketing initiatives.

Over its 16 years of being a renowned industry pioneer, IZEA has been recognized and awarded repeatedly for its campaign work, technological innovations, most importantly, as a 'top place to work' and 'best work-life balance' as rated by its team members.

The company serves as a champion for the thriving Creator Economy, enabling individuals to monetize their content, creativity, and influence. IZEA launched the industry's first-ever influencer marketing platform in 2006 and has since facilitated over 4 million sponsorship transactions.

IZEA is a modern, remote workplace that welcomes people from diverse backgrounds and viewpoints, promoting an inclusive environment with equal opportunity. Our team member locale concentrations currently span 95 cities and 12 countries around the world.

We don't just celebrate the modern Creator Economy. We've been here since Day One.

The Opportunity

This opportunity is fully remote, with the primary location in the Los Angeles area. ~20% of travel is expected and required for this position.

IZEA's Client Services team works with our clients to plan, execute, manage and optimize their Influencer and Content Marketing plans and campaigns through a flat-rate, Managed Service offering. Team members in this workgroup interact with our clients daily and are responsible for building and maintaining a "trusted advocate" status with those individuals. They are the key contributors for the client's day-to-day business.

As a member of this team, you will collaborate closely with many of IZEA's internal departments, including Client Development, Creative Services, Partnerships & Media, Engineering, as well as Product Development. As such, positions in this workgroup require experience with managing overall business and marketing strategy, integrated marketing/digital projects, budgets, and timelines for large brand corporations and/or their agency partners.

This particular role is dedicated to our primary entertainment accounts.

Duties & Responsibilities

• Oversee all execution of Influencer and/or Content Marketing campaigns from end to end, post-sale.
• Promote partnership between IZEA and our clients; establish trusted relationships with key decision-makers in client organizations
• Manage the schedule of campaigns, ensuring coordination with other internal IZEA departments
• Serve as the primary point of communication with clients during their Managed Service campaign with IZEA
• Work with creators to ensure all content is submitted correctly during the scheduled campaign flight
• Maintain IZEA's high editorial standards by ensuring copy is clear and concise and provide editorial feedback to creators
• Coordinate with clients on the approval and review schedule determined at the launch of the campaign to ensure campaign flights flow properly
• Provide reporting to clients throughout campaign flights; upon campaign completion, create full campaign recaps and/or case studies
• Mediate internal and client issues as appropriate; resolve scope changes or any client relationship disparities toward a financially positive and relationship-building solution
• Protect and grow IZEA's Managed Service revenue stream by demonstrating value consistently and proactively with our clients
• Aid in repeat business and up-selling opportunities

As a Campaign Manager You will collaborate primarily with Campaign management Pod Leaders and other members of the engineering team. Your core objectives and responsibilities will include:

• Serve as the primary point of contact and reviewer for the Sales team for heat checks and quote reviews.
• Assist with formalizing the Campaign Management training cadence and act as the liaison of the overall training process for new hires on the campaign management team.
• Collaborate with key decision-makers to outline and maintain a formal IZEA training curriculum, including an "on-ramp" training for Campaign Coordinators moving into an Associate Campaign Manager role, as well as "off ramp" training for Associate Campaign Managers in the first 90 days of their new role. (90 days transition pending assessment of the Associate Campaign Manager)
• Serve as a mentor and oversight for new hires as they begin to split their first campaigns. You will be expected to stay involved with the happenings of these campaigns, but will allow the new hire to take the lead in managing the client and campaign.
• Partner with the product team to provide feedback and the Campaign Management perspective on upcoming features and enhancements.
• Provide out of office coverage as needed for fellow campaign managers as they take PTO.
• Assist with the Intern class management and future intern team projects.
• Manages all functions of client services operations including, but not limited to, forecasting, planning, resource management, campaign setup, budget and timing tracking and campaign optimization in order to enable the achievement of goals
• Oversee project management across campaigns to assure that we eliminate time sensitive bottlenecks and produce high-quality campaigns with appropriate velocity
• Recommend changes for organizational and process improvement to achieve standardization across the campaign management team
• Allocate resources to adjust team focus towards goals attainment
• Develop systems and processes to drive efficiency and productivity across the department
• Support the development, updating, reporting and analysis of key metrics
• Use data to inform best practices, eliminating inefficiencies throughout our operational workflows
• Provides insightful tool and performance analysis results on a regular basis in order to enable strategic improvements in campaigns
• Align and communicate priorities between the campaign management and engineering team regarding platform enhancements and improvements

Background We're Looking For

• An intuition for people. With your excellent communication and interpersonal skills, you should have the ability to communicate to all audiences -- whether it's an intern or a C-level executive in the company – but more importantly, outside of it
• High throughput. You're self-sufficient and a natural self-starter. Your strong bias towards action has helped you earn the reputation of someone who gets things done. You thrive when you have a lot on your plate and get energy from making our clients' investment in IZEA a success.
• An instinct for managing clients. You have a proven track record of successfully managing complex relationships and you've helped cultivate lasting business improvement through these relationships.
• Organization: You're meticulously organized, not only in projects but in thoughts and time. You take the time to plan ahead and be proactive in all aspects of your job.
• Ability to Multitask: You have a knack for being able to jump from project to project, all while understanding the bigger picture. You have the ability to quickly accomplish tasks while maintaining a high quality of work.
• Problem-Solver: You're able to see a solution to a problem that others didn't even know existed. You often come up with multiple options to solve a problem and supersede the goal.
• Proven experience in marketing and promoting theatrical releases within the entertainment industry.
• Proven experience in event execution within the entertainment industry, with a focus on talent handling.
• Crisis management skills to handle unexpected situations and ensure attendee safety.
• Ability to work under pressure in a fast-paced environment, including evenings, weekends, and travel as required.

Preferred Qualifications:

• Degree in Business, Marketing, Advertising, Public Relations, and/or similar field
• A minimum of 3 to 5 years of marketing and/or advertising professional services background, ideally with 1 to 2 years of experience specifically within the Influencer Marketing and/or Content Marketing sector.
• Experience using CRM systems (Salesforce or similar) and Project Management systems
• Thorough knowledge of modern marketing techniques, workflows, and best practices to drive continual organizational efficiency.
• Passion for the entertainment industry and staying updated on current trends and audience preferences.
• Familiarity of event production and technical aspects, including staging, lighting, sound, and AV systems.
• Familiarity with marketing and promotional strategies for entertainment events.

Variable Compensation

• Base Salary Range: $65,000-$75,000
• Campaign Managers are eligible for a 1.0% commission based on the total dollar amount of each campaign they manage and successfully execute, paid monthly.
• Annual Account Growth Bonus Program

How We Will Support You

• Our core values -- Love, courage, communication, teamwork, accountability, citizenship and fun -- showcase how we work day-to-day and the support we give our team members. We believe that by living our core values and empowering our team members, we can provide the support and encouragement they need to thrive.
• Modern Remote Workplace
• World-Class Healthcare - Medical, Dental, Vision, and Life Insurance
• Up to 16 weeks of Paid Parental Leave
• 401k with employer match
• Team Member RSU Equity
• Discounted Stock Purchase Plan
• Personal Time Off - not only your accrued days, but also 15 fixed company holidays and four ad-hoc, "floating" holidays
• Commitment to Personal Growth with an annual stipend of up to $1,000
• Fitness Reimbursement

Please note that:

• A successful candidate will be subject to a background check and must receive satisfactory results of the same, as a condition of joining the team.
• By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At IZEA, we are committed to building a diverse and inclusive community, so if you think you could crush this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we needed.

Why would you want to work here?

The act of hiring is not simply to up the headcount or to fill a seat quickly. When we hire at IZEA, it's to add to our strong existing roster of talent and choose the right individual to impact, collaborate, commit, inspire, and grow alongside our tenured teams.

We take great pride in creating a positive work environment for all our employees - from our investment in team member ongoing education, to the ability to influence real change across our business - we are dedicated to your long-term growth and success.

At IZEA, you have an opportunity to make an impact on a global scale. IZEA connects leading brands with creators ranging from TikTok stars to travel bloggers and everyone in-between. We are the pioneers fueling the democratization of information, entertainment, marketing, and commerce. Our platforms fuel the burgeoning Creator Economy, filled with the next generation of artists, poets, filmmakers, photographers, thought leaders, comics, actors, and musicians. What you do here will impact hundreds of thousands of people directly and influence the actions of millions more.

We provide a modern, virtual workplace that welcomes people from diverse backgrounds and viewpoints. IZEA places value on action and results. We seek individuals that thrive in a challenging and fast-evolving work environment. While the company certainly is not a startup, our executives remain active player-coaches -- they roll up their sleeves and get their hands dirty by working side-by-side with our team members across all levels of seniority to accomplish our common goals.

If you are the very best at what you do and seeking an opportunity to attack the "never been done before" with a passionate team of dreamers and doers, we encourage you to apply.

California residents, please use the following link to view the types of information we may gather from California residents who are applicants, employees, or contractors of IZEA, and how we use such information: https://izea.com/california-employee-applicant-independent-contractor-privacy-notice