Senior Splunk Admin
Job Title: Senior Splunk Admin
Experience Level: Mid-senior
Experience Required: 6 Years
Education Level: Bachelor’s Degree
Job Function: Information Technology
Industry: Financial Services
Position Summary and Principal Responsibilities:
Join our dynamic Splunk Engineering team and take on a key role in supporting and enhancing our cutting-edge platforms, including Splunk Cloud, Splunk Enterprise, ITSI, and Observability. As a Splunk Engineering Expert, you will be at the forefront of engineering and development projects, collaborating with a talented team to drive success.
Key Responsibilities:
- Take ownership of end-to-end engineering and development projects, demonstrating autonomy and resourcefulness.
- Provide technical and operational support for our diverse customer base and internal teams utilizing our powerful tools.
- Manage risk effectively, overseeing vulnerability reconciliation, security baselines, and audit-related objectives.
- Fulfill administrative functions, ensuring accurate documentation and handling service requests promptly.
- Engage in 24x7 on-call L3 support on a rotational basis with other team members, maintaining a high level of service availability.
- Conduct user training sessions to increase awareness and maximize the value of Splunk.
- Ensure timely resolution of incident, problem, and change tickets, escalating complex issues when necessary.
- Adhere to DTCC's ITIL process for incident, change, and problem resolution, ensuring a structured approach.
Qualifications/Knowledge/Skills:
- Exhibit a self-starter mindset, consistently striving to improve service offerings and expand your own skillset.
- Demonstrate a problem-solving and innovative mindset, effectively tackling diverse challenges.
- Display willingness and ability to master all aspects of our operating model and quickly adapt to new tools and technologies.
- Meet deadlines, goals, and objectives while maintaining a high level of quality and attention to detail.
- Possess moderate to advanced competency in Windows and Unix-like operating system principles, handling power user functions.
- Showcase essential project management, communication (oral and written), and personal effectiveness skills.
- Proficiently use Microsoft Office tools such as Outlook, Excel, PowerPoint, Visio, and Project.
- Possess good SQL skills and a strong understanding of relational databases.
- Exhibit experience in developing and interfacing with REST APIs.
- Demonstrate solid knowledge of TCP/IP and networking fundamentals.
- Display expertise in engineering, configuring, deploying, and supporting Splunk Enterprise, Splunk Cloud, ITSI, and Observability.
- Excel in creating and optimizing Big Data correlations using the Splunk search language (SPL).
- Fine-tune and optimize logging source streams for efficient data collection.
- Develop Splunk reports that meet the requirements of key stakeholders.
- Possess strong knowledge of Amazon AWS products and services, including EC2, BeanStalk, Lambda, VPC, Route 53, Amazon FW, API Gateway, ELB, CloudTrail, and CloudFront.
- Have working knowledge of Azure.
Experience:
- Minimum of six (6) years of hands-on Splunk work experience is a must.
- Preferred expertise in ITSI, demonstrating a deep understanding of its capabilities.
- Programming experience in Python, Shell, or JavaScript is a plus.
- Extensive experience (6+ years) in Splunk engineering/support within a production environment, covering all lifecycle management phases: planning, design, deployment, upkeep, and retirement.
- Demonstrated competency in implementing and managing Splunk in a production environment.
- Familiarity with integrating Splunk with cloud-related applications, such as AWS, Azure, Zoom, and Thousand Eyes.
Education, Training, and/or Certifications:
- Bachelor's Degree in Computer Science or a technical discipline.
- Certification in Splunk products is a plus, showcasing your dedication to mastering the platform.
Join our team today and unlock your potential as a Splunk Engineering Expert. Together, we will drive innovation, deliver exceptional results, and shape the future of our organization. Apply now and embark on a rewarding journey!
