Skip to main content
Posted July 03, 2023
Software Guidance & Assistance, Inc. (SGA, Inc.)

Marketing Communications Specialist

Software Guidance & Assistance, Inc. (SGA, Inc.)
Chapel Hill, NC, USA ⚠ [Archived] No Longer Accepting Applicants

Software Guidance & Assistance, Inc., (SGA), is searching for a Marketing/Communications Specialist for a Contract assignment with one of our premier Healthcare clients in Raleigh, NC.

The Marketing/Communications Specialist will be responsible for the development and delivery of internal communications for entities, departments, and programs. She/he will coordinate communications initiatives supporting the strategies set by leadership teams across entities and locations. This person will provide communication support for both strategic initiatives and operational topics. They will write, publish, and act as the content creator for internal communications and clinical policy updates. This position will report to the Senior Director of Clinical Operations Communications.

Responsibilities:

  • Works with senior executives to develop departmental and company-wide communications plan, from concept/message development to execution.
  • Translates organizational priorities and departmental goals into communications of various digital and print formats. Includes facilitating and planning onsite and virtual team member events and communications activities (i.e., town halls, photo/video production, meetings, leadership forums, virtual events, etc.)
  • Works in partnership with a variety of hospital, clinical and operational departments to develop communication tools to convey client’ business objectives, culture, and values.
  • Establish communications best practices and resources for creative and inclusive internal communications messaging and channels.
  • Serve on various committees and attend professional meetings as appropriate to help gather content to better tell the Health System story.
  • Review and proof materials for copy editing and adherence to corporate branding and style standards.
  • Writes, edits, reviews and enhances internal communication materials including presentations, newsletters, video scripts, talking points and materials for various audiences (Senior Executives, Front Line Leaders and Individual Contributors)
  • Develop content for posting on various traditional and digital media, including ensuring accuracy and consistency across communication channels and working within organizational requirements and guidelines.
  • Work collaboratively with other communications colleagues, partners and stakeholders to ensure an integrated, effective approach across all communications.
  • Develop communication materials both proactively and upon request. Identify communication gaps and opportunities and propose solutions.
  • Contribute to team member engagement by planning and implementing an internal communications program that includes:
  • Weekly manager and employee clinical operations updates
  • Weekly updates and management of clinical operations website and tools
  • Monthly team member publications as well as ad hoc communications
  • Promotion of regular events
  • Creative support for special events
  • Collaborating with departments to capture and reflect priorities
  • Researching and recommending other activities, modes and mediums to improve communication within the organization.
  • Work closely with management to meet strategic objectives, project goals and deadlines. Provide concise project updates and progress reports for all assigned projects.

Required Skills:

  • Bachelor's degree in Marketing, Journalism, Business or related field is REQUIRED.
  • Two or more years of directly related experience is REQUIRED.
  • Strong writing skills, understanding and ability to interface with websites, social media tools and other technologies, understanding of advertising and principles of marketing.
  • Strong communication skills (written and verbal)
  • Trend analysis
  • Customer Service
  • Highly effective writing style with expertise in simplifying concepts and messages for a broad audience.
  • Highly organized, highly detail oriented with outstanding focus on perfection in execution.
  • Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
  • Excellent oral and written communications and editorial skills with communications and project management experience.
  • Demonstrated ability to translate business strategies to written communication format.
  • Demonstrated skills and knowledge in leveraging both digital and traditional internal channels to create impactful communications that drive awareness and engagement.
  • Able to perform under tight deadlines and shifting priorities and can successfully navigate a complex, fast-paced organization.
  • Must be proficient in Adobe Design Suite.

Preferred Skills:

  • Bachelor's degree in Communications, Journalism, Public Relations, Marketing or equivalent PREFERRED.
  • Three years of experience in internal, corporate communications, integrated communications, content marketing, PR, or content creation with a proven ability to plan and execute timely communications PREFERRED.
  • Second language proficiency PREFERRED
  • Knowledge or experience in health care desired.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com.

... Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.