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Posted July 21, 2023
Tony's Chocolonely

B2B Ecommerce Manager

Tony's Chocolonely
New York City, NY, USA ⚠ [Archived] No Longer Accepting Applicants

Tony’s Chocolonely exists to make 100% Exploitation Free the norm in chocolate. Not only our chocolate, but all chocolate world-wide! Our main mission is to fight for equality and fairness – it inherently affects how we aspire to do business. We’re crazy about chocolate & serious about people.

Since 2005 Tony’s has been using the chocolate bar wrapper to tell the story of our mission. We now have unique ability to allow business customers to leverage the design wrapper creator to share their story while contributing to Tony’s mission with every bite!

The B2B Ecommerce Manager is responsible for scaling our personalized business with a focus on business-to-business customers. The personalized business allows partners to customize Tony’s chocolate bar wrappers with their logos for corporate gifting opportunities, internal celebrations, and events.

If you have strong selling and negotiating skills, as well as creativity in finding new partnerships, this is the role for you! Being able to offer our unique services and products to existing and new customers will help Tony’s grow its business in a strong and sustainable way. Because more growth means more impact!

You will be a key member of the US sales team and report to the Director of Ecommerce.

What will you do?

Drive growth of our personalized and custom offerings with business customers

  • Further develop and execute our personalized strategy for corporate customers.
  • Build strong B2B relationships with existing and new customers, make them part of our mission and deliver on revenue and margin targets.
  • Lead the selling process from start to finish (including negotiations, approvals, pricing, design support, logistics)
  • Work closely with the partnership team to execute orders from beginning to end for brand and sponsorship opportunities.

Strategic business planning for B2B Ecommerce business

  • Perform fundamental business analysis and work closely with Director of Ecommerce on strategic planning for the channel.
  • Responsible for management of B2B personalized P&L, including detailed forecasting of shipments for the business.
  • Bi-weekly reporting of B2B personalized sales to the cross-functional Ecommerce team, including providing recommendations & insights.
  • Collaborate with the creative content team to develop compelling and relevant content for B2B audiences, including email newsletters and updates to the B2B website.
  • Plan and implement effective lead generation campaigns to attract and convert prospects into qualified leads.

Manage 3rd party copacker and distributors

  • Account management of 3rd party copacker for personalized business including forecasting and financial planning.
  • Work closely with logistics coordination and delivery to customers.

This is why we’re the perfect match:

Because you have at least 4-5 years of experience in sales, marketing, or ecommerce. Developing and executing a channel specific plan is a piece of (chocolate) cake for you. You have gained experience working with different types of customers and their needs and you naturally build and maintain super strong relationships internally and externally. You are action oriented and eager to take on new opportunities with high energy, enthusiasm and urgency. You know how to analyze data and turn it into concrete action plans. You live in NYC or in commutable proximity to NYC.

And last but definitely not least, you can make chocolate from anything:

  • Deal smoothly with the changes that come with a growing company and contribute positively to the performance of team Tony’s.
  • Raise the bar. Challenge yourself and team Tony’s to increase our ambition and to accomplish our mission. Make mistakes along the way and learn from them.
  • Live our core values: outspoken, willful, entrepreneurial and makes you smile.
  • Jump in, help each other, and are an active member of the NYC based team.

What we offer:

  • An enthusiastic team of friendly, driven colleagues with a lot of love for our mission and Tony’s Chocolonely.
  • An inspirational and fast-growing international work environment in which you can show that things can be done differently.
  • We take your development very seriously and have annual personal training budgets.
  • Working out during working hours; that keeps you sharp, so we are all in! And your sports outfit is on us, of course.
  • A health care plan.
  • A contribution to your 401K.
  • We want to help you celebrate special occasions in life, e.g., by contributing for your wedding cake (and don’t worry, we’re not asking you to have a chocolate cake) and offering a baby bonus to invest in a buggy, your new-born's savings account, or whatever you want.
  • An awesome office in New York.
  • We all work hard and have fun. Loads and loads of fun! Because we looooooooooooooove having fun at work. Don’t get us wrong, we know how to work our socks off too.
  • And of course, lotssss of chocolate!