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Posted August 01, 2023
Encyclopaedia Britannica

Community & Social Media Coordinator

Encyclopaedia Britannica
Chicago, IL, USA ⚠ [Archived] No Longer Accepting Applicants

Job Title: Community and Social Media Coordinator

Location: Chicago, IL Hybrid

Department: Marketing

Reports To: Senior Director of Marketing

Job Overview:

We are seeking a passionate and dynamic Community and Social Media Coordinator to join our marketing team. This role will focus on proactive engagement and community building, rather than just regular content posting. The ideal candidate will be instrumental in building and nurturing our online community, driving engagement on social media, and representing Britannica Education at industry events. We're looking for someone with a passion for education, a knack for building relationships, and a creative approach to problem solving.

Responsibilities and Duties:

  • Develop and implement social media strategies on platforms including LinkedIn, Facebook, Instagram, and others to increase visibility, membership, and traffic across all brands.
  • Proactively engage with our online community on a daily basis, responding to comments and DMs in a timely and authentic manner.
  • Identify, engage, and build relationships with key influencers in the education and edtech space.
  • Collaborate with the marketing team to create engaging content for our social media platforms.
  • Attend industry events to represent Britannica Education, network with educators, and promote our products and services.
  • Build and manage a community of educators using Britannica Education products, facilitating discussions, sharing success stories, and providing a platform for peer support.
  • Gather and analyze feedback from the community to inform product development and marketing strategies.
  • Monitor trends in social media tools, trends and applications and appropriately apply that knowledge to increasing the use of social media at Britannica Education.

Qualifications:

  • Bachelor's degree in Marketing, Communications, or a related field.
  • 1+ years of experience in social media management, community engagement, or a similar role.
  • Experience in influencer engagement and relationship building.
  • Proficiency in social media management tools and analytics tools.
  • Excellent written and verbal communication skills.
  • Willingness to travel for industry events.
  • Ability to analyze data and use it to inform strategy.

Personal Attributes:

  • Passion for education and belief in the power of edtech to support educators.
  • Positive attitude and a collaborative spirit.
  • Adaptability and openness to learning and growth.