Senior Manager, Tik Tok Commerce - The Ordinary

WHAT ON EARTH IS DECIEM?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands, is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE'RE LOOKING FOR

We are seeking a Senior Manager, Tik Tok Commerce – Global who will manage our The Ordinary TikTok shop, developing the new digital store launch and scaling strategies with Deciem and Global online teams.

This is a hybrid role based out of our NYC office.

Salary for this role is between $115,000 - $125,000.

WHAT YOU'D BE DOING IN THIS ROLE

TikTok Online Store Management

• Serve as the Online store manager for TikTok Shop, develop new digital store launch and scaling strategies with Deciem and Global Online teams.
• Drive the commercial strategy to maximize sales and consumer reach
• Responsible for the financial management of TikTok Shop store, including sales, merchandising, inventory and media traffic, in partnership with cross functional teams
  
  

Content and Marketing Strategy

• Create and manage content calendar across touchpoints, gaining cross-functional alignment and support from internal teams
• Oversee store operations, content operations (live & video) and creator affiliate operations to drive creative & cohesive content programming to deliver sales targets
  
  

Performance Reporting and Insights

• Manage regular reporting of TikTok Shop performance, drive insights review to inform content and Online strategy. Must be able to proactively manage traffic analysis, reporting tools and optimizations to drive sales growth.
• Manage TSP relationship & on-going services or other vendors as needed.
• Regularly research market in order to discover new trends and technologies to unlock growth
• Develop best practices, tools, and templates to facilitate effective collaboration among teams, including providing regular project status updates and progress reports to leadership.
• Create a pipeline and manage the future rollout for Tiktok Shop Expansion in new markets, outside of the US.
  
  

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• 5+ years of equivalent work experience in Online/Commerce, Performance Marketing, Social & Digital Marketing or relevant education is required
• Demonstrate efficiency in implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels.
• Strong business acumen a must, P&L management experiences preferred
• Strong cross-functional collaborator and operational leadership experiences preferred
• Fast learner with entrepreneurial spirit working to iterate and refine new business models
  
  

WHAT YOU'LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Work from anywhere 4 weeks per year.
• A hybrid work model (for applicable roles).
• Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• A generous discount on DECIEM products for you, your family, and your friends.
  
  

BUILDING GROWTH TO POWER GOOD

We are a People first company that lives by our core values to…

• 😊 Do the right thing
• 💡 Create impact
• 🌱 Respect small things
• ❤️ Care too much
• 🚀 Be the future
  
  

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3

#SP