Strategic Engagement Manager

Location: Oxford, UK or Remote, UK/ Remote, U.S.

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

About The Role

Are you passionate about customer engagement and advocacy? Do you believe in the power of storytelling to bring others along on our journey? We’re looking for someone to join our Engagement and Impact team and lead our Open Research strategic engagement program. You’ll ensure that our colleagues are equipped and empowered to communicate Open Research strategies and policies consistently and effectively with all our customer groups, and you’ll lead the development and management of our society and author customer advocacy programs.

How You Will Make An Impact

• Synthesize strategic initiatives, publishing priorities and public policies into tangible guidance for publishing colleagues to communicate to their respective customer groups.
• Provide internal customer groups with early awareness and socialization of upcoming market and policy changes and communications.
• Communicate the ‘what’ and ‘why’ of market and policy developments, closely collaborating with marketing teams to ensure aligned communication plans internally and externally.
• Establish Wiley’s market position as a true partner by proactively providing materials to ensure our publishing partners understand the external environment.
• Develop and manage customer advocate groups who can be strategically deployed in support of Wiley’s efforts to influence government, institutional, and funder mandates and policy proposals.

What We Look For

• Confident and effective communicator who can turn complex and disparate data into accessible messaging to meet customer group needs.
• Demonstrated understanding of the scholarly publishing and Open Research landscape, business models and market
• Creative thinker with advanced skills in story creation and storytelling
• Highly skilled negotiator, networker, and influencer who can drive internal alignment with strategic goals.
• Ability to work independently with a high attention to detail.

About Wiley

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

Location/Division:

United Kingdom; Oxford, UK; United States

Job Requisition

R2301483

Remote Location:

Yes