Demand Planner - Direct to Consumer eCommerce

Demand Planner

Stanley, a HAVI company, is a company full of creators, builders and inventors from around the world. We have timeless spirit and a wild imagination. We create products across a full spectrum of product categories including Hydration, Food storage, Camp cookware, and Mobility storage, among others.

We are looking to hire a Demand Planner to and data analytics of our catalog of over 1,000 SKUs in the D2C channel. You will manage the statistical, promotional, and total forecasts to drive retail and eCommerce business in stock conditions and optimized inventory levels. You own analyzing the promotional lift as well as the instruments that create demand generation. You will determine causal factors impacting forecasts and actuals including weather, influencer events, promotions, etc. You will engage cross functionally with Finance, Technology, Inventory Management, Fulfillment Operations and Business/Commercial teams to ensure integrated forecast planning for your businesses.

What You Will Do

• Develop e-commerce business demand forecasts by working with our digital marketing, site, commercial, and planning teams to understand channel growth, site behaviors, historical demand, product trends, merging quantitative data (e.g. orders, shipments) and other marketing, customer, promotional, and market intelligence demand signals
• Identify trends and opportunities for growth through analysis of complex datasets; create actionable recommendations using data mining, analysis and visualization
• Tracks & reviews forecast accuracy (base and promo), reconciles forecast exceptions and tunes forecast as needed. Reviews demand history for outliers and develop recommendations and manage system settings for outliers
• Collaborate with supply planning to ensure successful inventory management throughout item lifespan
• Monitor and evaluate KPI’s such as fill rate, forecast accuracy and conformance to plan in dollars and units
• Manages new demand forecasting units and new product introduction processes
• Maintains key metrics against goals for forecast accuracy and performance reports Work cross-functionally with the buying/planning team to validate inventory needs based on our channel trends and consumer demand, forecast returns, and help maximize our inventory efficiency
• Provide selling insights specific to e-commerce to help inform supply planning and commercial teams (e.g. out of stock requests), and creative (e.g. digital asset success vs. productivity of sku)
• Assist in new product and promotional planning with the goal of aligning our marketing, site, and finance forecasts with those from planning
• Work closely with our data and CRM teams to incorporate key customer insights into our forecasting capabilities
• Identify areas of risk and opportunity for our online business, working to reconcile our forecast with finance and clearly communicate issues or opportunities as they arise

Who You Are

• You are passionate about providing our customers with an excellent experience
• You’re curious about answering the WHY through the analysis of data
• Communicate efficiently and effectively - monthly presentations are part of the role so being comfortable speaking to a large group of cross functional partners is a plus
• Work effectively with and values cultures around the world
• Biases toward processes, metrics, and continuous improvement; inquisitive with a passion for learning and growing
• Adeptly melds data and intuition when developing and presenting solutions and plans
• Possesses strong analytic skills and business acumen with the ability to work accurately, close attention to detail and active listening skills
• A resilient, focused problem solver and self-starter, with the ability to multitask and prioritize in a complex, occasionally ambiguous environment

Education and Experience

• Bachelor's degree in supply chain, mathematics, business, or related quantitative disciplines
• 5+ years of progressive relevant demand planning experience. E-commerce experience required
• Advanced skills in Excel and knowledge of Oracle or other similar planning applications
• Core strength in advanced forecasting concepts, principles, and best practices
• Intermediate SQL skills is preferred and Excel proficiency is required
• Preferred knowledge and experience in Demand forecasting systems
• Preferred knowledge and experience in PowerBI

Interaction and Environment

• You will be a key member of the Operations team and will report to the Senior Director of Supply Chain
• Daily work hours flex to build collaborative partnerships and timely communications across multiple geographies and time zones
• Indirectly leads, motivates, and influences a global team, spanning multiple regions and cultures
• Willingness to travel up to 20%

Stanley is committed to a diverse and inclusive workplace. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach [email protected].

The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.

About HAVI

HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s business units include Supply Chain, tms and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com.