Director, Communications - Strategic Growth

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Director, Communications - Strategic Growth

The communications team is focused on driving programs and activities that will build, support and defend Mastercard’s reputation among key audiences. The broader team has been designed to closely mirror the business and support the company’s efforts in delivering world-class payments experiences.

This role will report to the senior vice president of communications for the Strategic Growth team and will be responsible for advancing the company’s reputation among customers, NGOs, policymakers, and investors through media, influencer and partner engagement. An important part of the role will be to connect dots between the work of the Mastercard Center for Inclusive Growth and the company’s products, solutions and objectives, supporting and reinforcing how Mastercard is a force for good in the world.

Role

• Works in collaboration with the senior vice president of communications, the Strategic Growth communications team and the global communications leadership team to advance the company’s reputation among key internal and external stakeholders
• Provides effective direction and counsel on executive speaking and editorial opportunities aligned to the company’s mission to do well by doing good
• Handles sensitive/confidential information in a professional matter
• Partners with several internal business units to identify and refine the Mastercard story across philanthropic, humanitarian, social impact, policy, and other subject areas
• Partners with global and regional communications teams to tailor campaigns and tactics to match market needs and business priorities
• Builds and leverages relationships with key media, social impact influencers and thought leaders, and industry partners to deliver a holistic traditional/earned media program in support of planned product/partner/service launches and corporate announcements
• Contributes to the corporate news bureau/newsroom with idea generation and agency collaboration
• Nurtures and develops positioning for products, services and initiatives that will help advance the company’s narrative around inclusive growth
• Develops and edits briefing documents, external and internal editorial content, and messaging materials for senior executives and business partners
• Plays a primary role in the communication response in urgent/reputational issues
• Use measurement tools to assess the impact of communications programs and refine activities

All About You

• Excellent written and oral communications skills; flawless editing to support clear ideas
• Strategic counselor with strong relationship development and management skills
• Ability to work proactively and collaboratively with global, multi-cultural and remote business teams
• Creative thinker who is energized by opportunities to draw component parts together into an impactful whole
• Strong ability to prioritize, multitask, manage to deadlines, and support multiple stakeholders
• High level of comfort in a fast-paced, dynamic work environment
• A passion for social impact, philanthropy, and sustainability
• Demonstrated track record of securing media placements and building media, influencer, and thought leadership relationships
• Experience working with NGOs, academic institutions, and policymakers advantageous
• Experience supporting senior executives
• Ability to translate complex business, social impact, and policy material into easily understood, actionable campaigns and content
• Comfortable presenting complex issues to internal and external audiences
• Issues and crisis management experience preferred

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Purchase, New York: $151,000 - $233,000 USD

New York City, New York: $157,000 - $244,000 USD