Account Manager, Creator Marketing

ACCOUNT MANAGER, CREATOR MARKETING

US (NYC/LA/CINCI)

Salary: $60,000-$70,000

Citizen is a global communications agency built by and for the Modern Citizen. We wake up each morning inspired to make every conversation count, partnering with clients to grow their brands and positively impact culture. Across offices and disciplines, this is our single-minded mission.

We know our name comes with a responsibility - to our fellow Citizens inside our walls and around the globe. We live by the values of the Modern Citizen; one who is courageous, builds up rather than breaks down, and puts their efforts towards conversations that count. Conversations that inform, educate, or make life easier for our fellow citizens. We champion equity. We set the standard. We do what’s right. We believe that conversation leads to action, and action leads to impact.

The Role

Citizen Relations has an immediate opening for an Account manager in our Creator Marketing group. Reporting to the Director, Creator Marketing, you’ll play a key role in executing our client’s creator programs and collaborate with digital, creative and PR teams to extend brand key messages into social media communities through creators. You’ll work directly with our North American team of digital strategists to ensure timely management and execution of creator campaigns of all kinds.

You’ll be an advocate for the influence of creators within the agency and responsible for monitoring the social media posts of creators and other influencers, providing regular reports and analysis to demonstrate impact, while regularly relaying insights and feedback to the team to strengthen our work. You’ll be successful in this role if you’re collaborative but able to work well independently and are a strong communicator.

Responsibilities

• Execute clients' creator strategies with a focus on demonstrating the impact
• Be a contributing voice in the creator marketing strategy process, ensuring the audience and objectives are always considered.
• Support project management with creator sourcing, vetting and outreach.
• Be responsible for ongoing creator engagement across different campaigns, including contract negotiations, content reviews and approvals.
• Be responsible for staying up-to-date with creators across different campaigns, providing answers to questions and relaying insights and feedback to the team.
• Monitor content performance, providing regular reports and analysis
• Create and optimize paid social ad campaigns with the support of the team
  
  

Qualifications

• Minimum 3 years of experience in a creator marketing, influencer marketing, social media or digital communications role
• Able to manage multiple projects with rapid and shifting timelines
• Strong client-facing skills, including excellent verbal and written communication, active listening, and problem-solving.
• A natural curiosity, with a desire to learn, grow and constantly improve
• Attention to detail
• Willingness to learn on the job
• A can-do, positive attitude
  
  

Additional Information

• Experience using influencer management tools (e.g. Creator IQ, Tagger), social media monitoring tools (e.g. Talkwalker, Newswhip), website analytics tools (e.g. Google Analytics, Google Data Studio), project management tools (e.g. Asana), and/or visual design tools (e.g. Canva) is considered an asset
  
  

We thank all applicants. However, only those selected for an interview will be contacted.

Joining Citizen, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.

Citizen Relations is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Citizen Relations is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.