Sonesta Hotels
Job Description Summary
The Senior Marketing Coordinator is responsible for conceiving, executing, and overseeing a diverse array of marketing initiatives ranging from digital marketing social media, public relations, creative services, website administration, partnerships, and email marketing, all aimed at achieving the hotel’s revenue goals. This position requires close teamwork with key departmental leaders to create innovative collateral, seasonal packages, and programming. A crucial goal is to conceptualize distinctive activations and cultivate partnerships with both internal and external stakeholders, elevating the guest experience across the property.
Job Description
Key Job Functions
- Oversee the hotel's social media agency, guiding content calendars, influencer stays, and social advertising strategies.
- Manage the PR agency to establish hotel talking points and provide innovative information for ongoing and seasonal news opportunities.
- Collaborate with Field Marketing to create branded materials and hotel content, encompassing items like signage, key cards and hotel collateral.
- Develop marketing partnerships, promotions, and programs with local businesses, music, and arts entities to elevate the brand and guest experience.
- Work with PR agency to identify and engage co-marketing companies that align with the hotel's brand to initiate newsworthy programs or events.
- Work with PR agency to create unique programming in coordination with the hotel operations team, suitable for PR articles and social media content.
- Work with all departments, including Operations, F&B, and Sales, to execute promotions and campaigns targeting in-house guests, local customers, and repeat customers.
- Assist on additional tasks as requested by the Director of Sales and Marketing and Field Marketing Manager.
- Other duties and responsibilities may be assigned.
- Manage Restaurant R’evolution website content/updates www.revolutionnola.com solid relationship with your Colleagues
- Treat colleagues with respect and dignity
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Deliver Passionate & Engaging Service to our Guests
- You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
- You will consistently deliver our GUEST model:
- Greet or welcome everyone, warmly with a smile
- Use eye and ear contact and guest’s name
- Establish/anticipate needs
- Solve and own all requests/complaints
- Thank everyone
Additional Job Information/Anticipated
Pay Range
Qualifications And Skills
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
- Excellent reading, writing and oral proficiency in the English Language
- Strong verbal communication skills
- Excellent time management skills & ability to multi-task
- Working knowledge of Microsoft Word PowerPoint and Excel computer programs
- Ability to be fully versed in all banquet space, facilities & capabilities of competitive set
- Ability to handle special projects in addition to daily tasks
- Ability to work independently and complete assigned tasks
Education And/or Experience
Prior marketing and social media marketing experience, college degree preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
