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Posted October 25, 2023
KWT Global

Account Supervisor, Social

KWT Global
Chicago, IL, USA ⚠ [Archived] No Longer Accepting Applicants

About Us

KWT Global is a global brand strategy and public relations agency that employs a purpose-driven, design-thinking approach to marketing and communications. KWT Global’s award-winning talent and capabilities footprint includes New York, Chicago, Los Angeles, and London. Additionally, as Stagwell agency (since 2010), we have access to a wide network of more than 50 affiliates and partner agencies around the world. As a multi-specialist agency, we serve clients across dozens of industries and sectors, and combine the most impactful elements of media relations, influencer engagement, digital and social media, and content marketing to help our clients articulate and demonstrate their best ‘selves.’

About The Job

As a day-to-day client strategy lead, the Account Supervisor, Social, is an emerging agency leader who displays significant levels of responsibility and a strong ability and desire to grow into a leadership role. The Account Supervisor, Social, manages projects, develops social strategies, and is a master of execution. This hire will lead a multi-specialty portfolio, and will be focused on content and campaign ideation and executing, as well as reporting.

The Candidate must be able to...

Social Media Expertise

  • Develop and execute data-driven social media campaigns and strategies across Instagram, TikTok, Facebook, LinkedIn, X, Threads, c.
  • Create owned and earned social media reports, as well as competitor landscape reports, to track progress, develop actionable insights, and inform future work
  • Identify opportunities around platform changes and emerging platforms, staying ahead of social media and digital developments
  • Execute technically proficient and creative copywriting skills
  • Experience with paid social media (such as LinkedIn, Twitter, Facebook, Instagram, YouTube, TikTok, etc.) is a plus
  • Experience developing content calendars and corresponding social media content for executives is also a plus

Strategic Thinking & Planning

  • Demonstrate the ability to lead internal planning meetings and brainstorm sessions, creating structure and actionable next steps
  • Develop annual client plans inclusive of big ideas and always-on opportunities
  • Assume responsibility for spearheading new opportunities with existing and prospective clients, securing appropriate senior input
  • Serve as an emerging leader within the agency
  • Exhibits analytical thinking, and has experience creating and reviewing comprehensive reports for clients

Account Leadership

  • Serve as day-to-day strategic lead, anticipating client concerns and needs, and provide counsel across multiple accounts, and leading client and stakeholder meetings with limited supervision
  • Work independently and confidently, taking initiative where appropriate and asking for help when needed
  • Strong knowledge of a broad range of industry sectors, and the curiosity to learn about even more
  • Demonstrate ability to manage difficult situations with clients and teams, as needed
  • Manage all administration of accounts, advising management of reasonable deadlines and expectations regarding all aspects of ongoing client work
  • Lead account teams to drive client results, guiding the work of team members, setting priorities, managing responsibilities and maintaining deadlines
  • Contribute to the mentoring and professional development of account staff

Business Development

  • Support on leading new business opportunities with prospective clients
  • Recognize new business/organic growth opportunities with existing accounts
  • Write new business proposals and programs, scopes of work, etc.
  • Draft new scopes of work for projects

Team Leadership

  • Identify growth opportunities for team and develop resources and/or workshop sessions to foster continued growth and team efficiencies
  • Identify and inform team and wider agency of relevant trends, with the ability to put together a thoughtful POV where applicable

Our Ideal Candidate

  • Has a minimum of 5 years of experience
  • Is an independent self-starter and strategic doer; can think big and get things done
  • Is passionate about being part of and enhancing a great team culture
  • Is an excellent writer with strong presentation skills
  • Has a sharp and discerning eye for impactful social creativity
  • Is proficient in social analytics and publishing platforms
  • Has executive communications experience
  • Is experienced in influencer identification and management tools as a plus
  • Has paid social media experience (LinkedIn, Twitter, Facebook, Instagram, YouTube, Pinterest, TikTok, etc.) as a plus