International E-Commerce Marketplace Associate
*** Work from anywhere in the United States! ***
Position Summary:
Boveda Inc. is seeking an International E-Commerce Marketplace Associate to join our team. This hybrid role supports the Sr. Manager of Marketplaces to perform tasks such as content review and editing, managing feed files, managing seller support cases, and problem resolution through communication with platform support. The primary day-to-day focus is to complete international listing optimization projects and oversee seller support cases to enhance the overall global presence throughout 3rd party marketplaces, such as Amazon EU, Amazon JP, Rakuten, Mercado Libre, Cdiscount, Kaufland and more.
We’re building a culture at Boveda where passionate people (like you) can do their best work. If you’re ready to grow your career in a company that is creating categories and leading industries, you’ve come to the right place!
This position offers a competitive base salary and excellent benefits including medical, dental, vision and life insurance, a 401(k) plan with company match, and paid holidays. If this sounds like the role you’ve been looking for, apply today!
Job Responsibilities:
- Manage a variety of international marketplace marketing and operations activities on Amazon EU, Amazon JP, Rakuten, Cdiscount, Kaufland, etc.
- Perform Amazon FBA international inventory management support
- Create, maintain and optimize product listings, including appropriate category selection, keyword optimization and uploading product images
- Build and edit flat files to update product listings
- Act as the day-to-day point of contact for seller support case management, including submitting and responding to cases on behalf of the brand and product listings
- Track, manage and analyze product listing traffic, impressions, conversion rate, active listings, and revenue
- Monitor post-sale customer experience KPI metrics
- Monitor and report on the overall sentiment with product reviews, including tracking changes over time, reporting on competitors
- Act as the expert on all marketplace marketing and merchandising levers offered to third-party sellers
- Work cross-functionally with Logistics, Inventory, Sales and Marketing
Required Education, Skills and Experience:
- 1-3+ years of experience in retail, direct-to-consumer or wholesale businesses
- Experience with direct E-Commerce and selling on Amazon Seller Central
- Proven experience in best practices for selling on Amazon
- Experience with E-Commerce software/services (DAM, PIM, 3rd party marketplace integration tools)
- Proven experience leveraging a consumer brand to generate rapid online growth
- Excellent written and verbal communication and interpersonal skills
- Strong attention to detail
- Ability to meet deadlines and produce high-quality work
- Ability to work independently as a self-starter, and as part of a team
- Ability to offer solutions to problems that arise
- Bachelor’s Degree in Business, Marketing, Management or other relevant area
About Boveda:
Boveda is the original creator of 2-way humidity control packets used to protect moisture-sensitive products like cigars, cannabis and wooden instruments. Boveda’s ready-to-use packets are made of a semipermeable membrane which contains a combination of all-natural salts and purified water. It’s a simple product that effectively and consistently solves an everyday problem of moisture loss, as well as managing excess moisture. Becoming the global leader in any category doesn’t happen overnight. Becoming the global leader in a category that didn’t even exist is even harder. But that’s exactly what Boveda did and continues to do since 1997.
Boveda’s commitment to their clients involves producing tens of millions of 2-way humidity control packets getting shipped out each year to protect the finest cigars, regulate the environment of a favorite guitar and keep the terpenes in cannabis where they belong. That’s a lot to expect out of a humble brown packet, but Boveda has dedicated more than 25 years to protecting people’s passions.
Boveda’s values reflect the foundations which held our company from it’s very beginnings and continue to support it as we grow our sales and develop our most valuable asset, our employees:
- Be humble
- Do the right thing
- Never, ever, ever give up
If you’re curious about our company, possess the skill set we need and have a desire to learn and grow alongside world class employees, then definitely consider applying for an open position. Boveda is an equal opportunity employer and we are grateful to be able to offer competitive salaries, exceptional benefits and a culture that supports you as an employee and as an individual. If you would like to learn more about Boveda Inc. please visit our website at www.bovedainc.com.
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
