Sr. Manager, Public Relations - Mobile

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

The Senior Manager of Mobile eXperience (MX) Public Relations leads the creation and implementation of business-to-consumer (B2C) communications programs and initiatives to drive awareness for Samsung’s smartphone and related services business in the US. The senior manager must have strategic and creative communication acumen and operational expertise to ensure impactful PR campaigns that amplify the products and brand.

Responsibilities include developing and executing strategic plans for positive coverage across various media and influencer outlets, managing communications and relationships with internal and external partners, including carrier network partners, and collaborating with other business groups within the organization. The Senior Manager will also liaise with Samsung’s Korea office on global communication strategy, media targets, events, and outreach related to product and service launches.

Reporting to the Head of MX PR for Samsung Electronics America, the role is integral to enhancing global visibility. If you have a passion for public relations and seek to positively impact our reputation and visibility, we encourage you to apply for this Senior Manager, Public Relations role.

Role And Responsibilities

• Develop PR strategies and plans for the mobile business units and their products and services
• Lead day-to-day management of key external partners
• Build and own relationships with top tier, influential consumer tech and lifestyle media
• Identify interesting story angles about the full mobile ecosystem and secure stories that have high potential to attract strong media coverage
• Take an open-ended mandate and give it analysis and structure, culminating in a concrete set of PR objectives and a clear way to achieve them
• Collaborate with global Samsung offices and business groups in Korea and US
• Provide support/management of outside agencies
• Monitor, analyze and communicate PR results on a daily/weekly/monthly/quarterly/annual basis
  
  
  

Minimum Qualifications

• Bachelor’s degree in related field required
• Minimum of 8+ years of experience leading successful PR strategies is required. Experience leading PR strategies in consumer technology products and services is preferred.
• Must possess strong interpersonal and negotiation skills
• Ability to demonstrate strong written and verbal communication skills
• Ability to work independently with little or no direction; strong decision-making skills problem-solving skills
• Ability to work in a fast-paced environment while managing multiple priority projects and deadlines
• Excellent time management, organizational, and project management skills required
• Must be proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
• This role is required to travel up to 30%
  
  
  

Skills And Qualifications

Preferred Qualifications:

Demonstrated ability to interact at all levels within customer organizations. The ability to negotiate with and convince others in a potentially adversarial environment, including customer leadership, directors and managers with opposing views, to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the Samsung team in lab and field trials related to introduction of products sold to the customer.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
  
  
  

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.