Posted December 05, 2023
Mythical is seeking an ambitious E-Commerce Coordinator who will work collaboratively with the E-Commerce and Design teams in various aspects of store performance, merchandising, fulfillment, and marketing. The ideal candidate brings an understanding of basic E-Commerce principles and has an interest in growing within the digital commerce space. They should be resourceful, positive, and able to thrive in a fast-paced environment. This position will report to the Senior Manager of E-Commerce.
Core Duties
- Create store product pages and upload site assets for upcoming releases
- Oversee store merchandising and inventory management for all products, including monthly inventory reporting
- Track status for all product development, including sampling and production phases
- Act as the point person for all customer service inquiries stemming from official channels as well as social media
- Present and schedule photo/video assets for store social media and marketing channels such as email and SMS
- Initiate weekly approvals for product reviews and take-downs of fraudulent and counterfeit merchandise
- Gather weekly, monthly, quarterly, and annual business reporting for Senior E-Commerce Manager’s review and approval
- Work directly with Mythical’s 3PL to schedule deliveries, troubleshoot issues, and coordinate manual order requests for Mythical
Requirements
- 1-2 years experience in E-Commerce, in stores powered by Shopify
- Knowledge of project management software such as Monday or Airtable
- Resourceful self-starter with strong critical thinking skills
- Strong interest in the lifecycle of a product, including production and marketing
- Solid understanding of (and enthusiasm for) the consumer goods industry
- Knowledge of marketing platforms such as Klaviyo, for email and SMS marketing
- Well-organized with a strong ability to communicate clearly and efficiently
- Ability to take direction and work collaboratively with cross-functional teams
- Adobe Creative Cloud skills are a plus!
- Love for comedy and the digital creator space are a big plus!
