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Posted December 05, 2023
Mythical

E-Commerce Coordinator

Mythical
Burbank, CA, USA ⚠ [Archived] No Longer Accepting Applicants

Mythical is seeking an ambitious E-Commerce Coordinator who will work collaboratively with the E-Commerce and Design teams in various aspects of store performance, merchandising, fulfillment, and marketing. The ideal candidate brings an understanding of basic E-Commerce principles and has an interest in growing within the digital commerce space. They should be resourceful, positive, and able to thrive in a fast-paced environment. This position will report to the Senior Manager of E-Commerce.

Core Duties

  • Create store product pages and upload site assets for upcoming releases
  • Oversee store merchandising and inventory management for all products, including monthly inventory reporting
  • Track status for all product development, including sampling and production phases
  • Act as the point person for all customer service inquiries stemming from official channels as well as social media
  • Present and schedule photo/video assets for store social media and marketing channels such as email and SMS
  • Initiate weekly approvals for product reviews and take-downs of fraudulent and counterfeit merchandise
  • Gather weekly, monthly, quarterly, and annual business reporting for Senior E-Commerce Manager’s review and approval
  • Work directly with Mythical’s 3PL to schedule deliveries, troubleshoot issues, and coordinate manual order requests for Mythical


Requirements

  • 1-2 years experience in E-Commerce, in stores powered by Shopify
  • Knowledge of project management software such as Monday or Airtable
  • Resourceful self-starter with strong critical thinking skills
  • Strong interest in the lifecycle of a product, including production and marketing
  • Solid understanding of (and enthusiasm for) the consumer goods industry
  • Knowledge of marketing platforms such as Klaviyo, for email and SMS marketing
  • Well-organized with a strong ability to communicate clearly and efficiently
  • Ability to take direction and work collaboratively with cross-functional teams
  • Adobe Creative Cloud skills are a plus!
  • Love for comedy and the digital creator space are a big plus!