Posted January 02, 2024
SOCIAL MEDIA MANAGER - CONNECTIONS DEPARTMENT
Job Description
As a Social Media Manager at RP3 Agency, your primary goal is to comprehensively cover all client-related activities across various social media platforms. In this dynamic role, you will be responsible for updating and creating compelling content for all assigned properties. Your keen understanding of community management and communication nuances will be pivotal in shaping and maintaining a positive online presence for our clients.
Job Responsibilities
- Craft captivating, original, engaging, and shareable content that resonates with our client’s target audiences.
- Monitor social media platforms, their features, and their respective audiences.
- Manage clients’ community on social platforms. Foster positive interactions through timely responses and active participation. Address customer inquiries and concerns with a customer-centric approach.
- Constantly evaluate content performance and make data-driven recommendations for optimization.
- Manage influencer campaigns.
- Maintain a constant pulse on the social landscape; staying atop of shifts in the industry and emerging trends and communicating the impact to our clients.
- Analyze social media data, summarize data into monthly reports.
- Organize and schedule content based on current and upcoming projects.
- Assist with the delivery of presentations to clients and agency leadership.
- Maintain informative and positive ongoing client-facing interactions.
Requirements
- Must have 3+ years of professional B2C experience with a strong understanding of Facebook, Instagram, and Tiktok trends and best practices.
- Must have experience with content scheduling on the Sprinklr platform.
- Must have community management experience.
- Possess a goal-oriented mindset with the ability to work independently and as part of a team.
- Strong multitasking, communication, and prioritization skills.
Familiarity with social media platform below is a plus.:
- X (Twitter)
- YouTube
