Social Strategist

This is an incredible opportunity to bring your expertise, experience, and curiosity to the industry’s largest communications agency. Focus on solving business problems for brands through the thoughtful application of digital best practices and creative thinking.

The Social Strategist will be the brand’s eyes and ears on social and will partner closely with the full complement of Daniel J. Edelman, Inc. Digital solutions (experiential, influencer, digital transformation, web development, etc.) as well as other key disciplines (planning, creative, data, and intelligence, etc.) to ensure we’re delivering robust digital programs that help clients achieve their goals. The right candidate will be a part of content ideation and copywriting, channel strategy, and performance analysis. Social-first thinking is a must as is having a nose for real-time opportunities and social trends.

The Social Strategist also partners closely with the account and client teams to manage approved consumer responses, proactively flag opportunities to the team, and work with strategy and analytics to provide insights and recommendations based on what the community is saying and talking about across social platforms.

They must also have solid research, writing, and editing skills. They should have an appreciation for how social media impacts the overall customer experience. They should be flexible and agile and should be able to work collaboratively with all implementation teams to ensure that the brand’s communication objectives and strategies are met.

Responsibilities:

• Find engagement opportunities for audiences across Instagram, Twitter, Facebook, and other channels as needed
• Exemplify the brand voice and tone in all community interactions
• Craft copy for social posts and pitches
• Work with the Creative team on campaign brainstorms and quick-turn social opportunities
• Maintain an accurate and current content calendar, ensuring all updates and changes are reflected in the master document
• Manage and organize content and assets
• Proactively flag opportunities for the brand and escalate issues as needed in a timely matter
• Work with strategy and analytics to provide learnings and recommendations based on current trends in the community and industry
• Daily community management
• Maintain and improve workflows and processes for community management and escalations
  
  
  

Basic Qualifications:

• At least 1+ years of relevant experience in digital marketing and/or related fields including research, advertising, management consulting, media, and publishing.
• A bachelor’s degree or equivalent work experience.
  
  
  

Preferred Qualifications:

• Great writing skills and a strong grasp of major social media platforms are essential to this role. The candidate also must have excellent organizational skills, attention to detail, and the ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment. She/he/they must be proficient in Google programs (Sheets, Docs, etc).
• Proactively flag opportunities for the brand and escalate issues as needed in a timely matter
• Work with strategy and analytics to provide learnings and recommendations based on current trends in the community and industry
• Maintain and improve workflows and processes for community management and escalations
• A passion for social media, from both a branding and cultural perspective. Understanding of content best practices across social channels a plus. Knowledge of influencers/ tastemakers across social platforms is a plus. This candidate should also understand the importance of monitoring consumer conversations for relevant insights.
• A broad understanding of digital marketing/communications for health brands, social media strategy, the latest trends and changes in digital as well as government policies regulating the health care industry.
  
  
  

$56,000 - $84,000 a year

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Mustache is content - Scripted, Unscripted, Live Action, Animation, Short Form, Long Form, TV, Social Media, Commercial, Branded Content and beyond. Staffed with a passionate and diverse set of multi-hyphenate creators and doers, Mustache is poised to craft soup-to-nuts, visually-stunning, imaginative, thoughtful, and sometimes hilarious content and campaigns for any platform. Born of an instinct to buck tradition and institutional bloat, our energized team is designed to contend with the biggest dinosaurs in the advertising, digital and entertainment industries. Mustache is the future of creativity.

Mustache delivers full creative, strategy, production, post-production and distribution/campaign management services under one roof. With a full-time staff of 50 employees and growing, we maintain a flat, family-like culture with room for upward growth and mobility. We support a wide range of clients comprised of tech, beauty, fashion, communication and OTT distribution brands including but not limited to Netflix, HBOMax, Universal Pictures, Google, Grammarly, Estee Lauder, Under Armour, and Intuit.

Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.

Mustache is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.