Social & Creator SME, SMB and Mid-Market Sales

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We are actively seeking a Sales Director, Social, and creator Subject Matter Expert with a keen focus on social media and creator marketing to bolster our SaaS sales team. As the SME, you will bring subject matter expertise to enhance our sales process, demonstrating deep knowledge of social media and creator marketing and showing potential clients the unique advantages our SaaS solutions offer in this space

Key Responsibilities

• Sales Support & Enablement:
• Provide specialized knowledge during sales pitches, demos, and client meetings, emphasizing the advantages of our SaaS solutions in the context of social media and creator marketing.
• Collaborate with core sales teams to identify opportunities and tailor presentations to potential clients' specific needs.
  
  
  

Market Insights & Feedback

• Continuously monitor the social media and creator marketing landscape to identify emerging trends and competitive threats.
• Relay insights to both sales and product teams, suggesting adjustments in sales strategies or product enhancements.
  
  
  

Client Engagement & Relationship Building

• Develop and maintain relationships with key clients, understanding their goals and challenges in the realm of social media and creator marketing.
• Organize and lead workshops or webinars showcasing the value proposition of our SaaS offerings in the specified domain.
  
  
  

Collaboration With Marketing

• Partner with the marketing team to craft compelling sales collateral that highlights our product's strengths in social media and creator marketing.
• Offer insights for targeted marketing campaigns or content strategies.
  
  
  

Sales Targets & Goals

• Achieve and surpass sales targets specific to the social media and creator marketing solutions.
• Continuously refine sales strategies in response to market feedback and performance metrics..
  
  
  

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field.
• 4+ years of sales experience, with at least 2 years focusing on social media or creator marketing.
• Familiarity with SaaS sales cycles and an understanding of the digital marketing landscape.
• Exceptional communication and presentation skills.
• Proven ability to foster meaningful client relationships and work collaboratively with diverse teams.
  
  
  

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

• Range quoted denotes On Target Earnings (OTE) at a 60/40 split Transparency & Integrity Builds Trust At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. That said, we expect the base salary for this position to be in the range to be as listed above and will depend on your skills, qualifications, and experience. This role will also be eligible for additional compensation incentives including an annual bonus and other great benefits. Your recruiter can share more about the salary ranges and total compensation package during the hiring process. If this compensation is somewhere in your ballpark, we encourage you to apply!