Posted July 19, 2024
Job Description
We Are - https://youtu.be/qnGZPcqK_H4
Humanz is a leading startup in the creator economy space. We are changing how brands and influencers around the world work together. Your fast growing team manages all the USA clients.
Location: New York City, US
As a Customer Success at Humanz, you will play a critical role in facilitating the company’s growth and adoption among top brands. Primary responsibilities will include:
- Manage and execute influencer campaigns from start to finish to maximize ROI for clients.
- Source and negotiate with influencers to secure the best partnerships.
- Maintain clear and effective communication with clients and influencers.
- Provide comprehensive briefing to influencers to ensure alignment with campaign goals.
- Optimize campaigns based on performance data to improve results.
- Assist clients with all aspects of campaign management, ensuring their satisfaction and success.
- Collaborate with brands to establish and manage long-term influencer marketing budgets. Work closely with internal teams to ensure the successful execution of campaigns and achieve growth targets.
- Identify opportunities to upsell and cross-sell additional Humanz services and solutions to existing clients, driving revenue growth.
- Stay updated on influencer marketing trends, competition activities, and industry developments, providing feedback and insights to the company's product and marketing teams.
- Prepare regular reports on sales activities, revenue projections, and campaign performance for internal and external stakeholders.
Requirements
- Bachelor's degree in Business, Marketing, or a related field
- Proven experience in managing influencer campaigns or paid media, ideally on the brand side.
- Strong understanding of influencer marketing trends and the social media landscape
- Excellent communication, negotiation, and relationship-building skills
