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Posted May 09, 2025
Series Entertainment

Senior Community Manager

Series Entertainment
United States Remote ⚠ [Archived] No Longer Accepting Applicants
Compensation: $45,000 to $115,000 Annually

Are you driven to revolutionize the entertainment and gaming industry with innovative technology? Do you have a passion for creating software that captivates and enriches the experiences of users globally? If so, we want to hear from you!

We’re looking for a Sr. Community Manager who lives and breathes player engagement, creator culture, and Discord. This is not just a moderation or social support role, you’re a growth hacker at heart, obsessed with building vibrant, loyal communities that fuel our game launches and long-term success. You'll manage our presence across Discord and social channels, build relationships with creators, and collaborate with marketing leadership and third-party partners (like WeHype) to drive player acquisition and retention through influencer campaigns.

This is a full-time position where the Community Manager will work closely with our product, design, and engineering teams to deliver exceptional gaming experience to our customers. We offer a competitive salary, benefits, and ample opportunities for growth and advancement within the company

What you’ll own:

  • Launch, grow, and moderate high-impact Discord communities around our products.
  • Design and execute influencer campaigns to drive awareness, engagement, and social buzz
  • Build authentic relationships with content creators, streamers, and community leaders
  • Collaborate with partners like WeHype to source, brief, and track influencer activations
  • Create engaging community content (memes, dev updates, contests, livestreams) that sparks conversation and shareability
  • Coordinate with others in product/marketing/design on campaign planning, creative needs, and performance insights
  • Surface community feedback and player sentiment to internal teams to inform product and comms decisions
  • Track and report on key growth and engagement metrics - optimize tactics based on what works
  • Serve as the first line of player support, owning Tier 1 community and customer issues with speed and empathy
  • Be the voice of our brand across community channels—energizing, representing, and advocating for our players
  • Lead LiveOps communication and jump into crisis response when needed, helping coordinate triage across teams and keep players informed

What you Bring to the table:

  • 6+ years in community management, influencer marketing, or social/growth roles - ideally in interactive entertainment, games (mobile preferred; PC & console nice-to-have), or media
  • Proven track record building and scaling presence on social channels (such as Discord, X, Tiktok, etc) and creator-driven campaigns
  • Hands-on experience working with influencer platforms and agencies (e.g., WeHype, Upfluence, or similar)
  • Strong grasp of creator/influencer culture across Twitch, YouTube, TikTok, and beyond
  • A growth mindset—you’re data-informed, experimental, and focused on impact
  • Excellent writing, communication, and interpersonal skills in English
  • Comfortable collaborating across teams in a fast-moving, startup-style environment
  • Passion for mobile entertainment experiences and online communities

Bonus Points for:

  • You’ve helped launch a successful mobile game or built a community from scratch
  • You're a streamer or content creator yourself
  • Experience with community monetization, ambassador programs, or user-generated content strategy
  • Fluency in Brazilian Portuguese

Apply at https://www.series.inc/careers