Influencer Marketing Customer Success Manager

We are a small start up with offices in San Francisco, New York and Los Angeles. Our platform was founded by three Engineers who all had been veterans of Silicon Valley tech companies including Accenture and Intel. Our growing sales team is looking for a talented Customer Success Manager immediately. This is the perfect time to join a fast-paced, growing team where you can make an impact and develop your career with us.

An ideal candidate will have experience working with Influencer Marketing or MarTech customer success and relationship management. This position will be 60% customer success and 40% getting new business. We are looking for someone who is highly credible and has experience selling MarTech SaaS products or renewing accounts for Martech SaaS products.

This is a full time, permanent position. This is a 100% remote position.

• *Candidates with completed questionnaires and one page resumes will be considered first**Top Reasons to Work with Us

-High career growth path

-Small team and big impact

-Working with a team where the execs are highly transparent and collaborativeWhat You Will Be Doing

-Contacting companies who place a high value in influencer marketing and engaging them in conversation about solutions we can offer

-Organizing your leads and qualifying them according to our ideal customer profile

-Running demos, onboarding calls, and quarterly QBRs

-Staying the main point of contact throughout the customer journey

-Everything in between to make sure that the customers first year journey is successfulWhat You Need for this Position

-4+ years experience working with Customer Success/Sales/Account Management

-Experience selling/renewing/upselling Influencer Marketing or MarTech SaaS products

-Excellent verbal and written communication skills

-Initiative to tackle challenges in the sales process

-Resourceful, persistent, and eager to seek out new customers

-Ability to translate sales roadblocks to product features

-Highly collaborative team spirit

-Have experience selling in competitive sales environment

-Creative strategy and thought process around value offering to the end customer

-Commitment to doing whatever it takes to ensure that the customer has a great experienceWhat's In It for You

-Competitive salary

-Stock Options

-Paid time off

-Medical, dental, & vision insurance

-Apple equipment

-Much more

• *Candidates with completed questionnaires and one page resumes will be considered first**So, if you are a CSM with MarTech SaaS experience, please apply today!

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance