Director, Influencer Performance Marketing

Who YOU Are

Do you have an affinity for data-driven marketing or digital influencers? Do you hear Social Influencer Marketing Campaign and think, That’s my jam! ?

If you want to work at a company large enough to do really cool things and small enough that your voice will be heard, this may be your dream job.

The ideal candidate is data savvy, detail oriented, organized, and feels a rush when a job is done exceptionally well. A key component to the success of the Director is the ability to act as a strategic and authentic team leader.

If you enjoy the challenge of finding creative solutions to interesting problems, we want you. Candidates must be superior communicators and adept relationship builders.

If you are hungry and solution oriented, we want you!

Who WE Are

The Branded Entertainment Network (BEN) connects global brands to consumers through the power of popular entertainment. From the world-leading product integration platform to the global leader for rights clearances and representation (Greenlight), the Branded Entertainment Network helps elevate projects, amplify brands, and captivate audiences.

Our team is global, with offices in Los Angeles (headquarters), New York, London, Shanghai, and Provo. Branded Entertainment Network is privately held company, wholly owned by Bill Gates.

At BEN, we recognize that our employees are the key to the company’s success and work hard to maintain our incredible company culture.

While BEN is a well-established organization and a recognized industry leader with a rich history of integration and licensing success stories, we have not abandoned our start-up mentality.

BEN continually evolves branding strategies through artificial intelligence and predictive modeling to meet the unique needs of our clients.

To that end, BEN is results-oriented, client-centric, and highly creative organization which offers candidates the opportunity to learn from the best and the brightest in this dynamic industry.

BEN offers a competitive benefits package and promotes an environment which supports our core values of Passion, Accountability, Teamwork, and Inclusion.

Responsibilities

• Aid in developing and administrating a client services department within our overall Influencer offering
• Establish and implement processes that help scale a service offering across a wide portfolio of clients
• Conveying a strong understanding of performance-based, ROI-driven marketing in the digital sphere (ideally with influencers) to clients and other internal parties
• Monitor and maintain department-wide client health reports, advising on solutions for partners who need additional support and problem solving
• Understand the full client and project life cycle, ensuring that members of the team have the same vision and are using best practices
• Assist in develop project plans, strategies, new business pitches, timelines and status reports for both internal team members and external clients
• Identifying and evangelizing insights that drive the creation of technical solutions to department inefficiencies
• Serving as a client-facing thought leader that can clearly communicate our Influencer offering, best practices, and navigate client concerns and problems
• Collaborating with Sales and Fulfilment teams in order to drive profitable new business and deliver value to existing clients
• Drive conversations for reporting and optimizations for clients
• Other duties as assigned

Qualifications and Skills

• Bachelors’ degree required
• 5+ years’ experience in client service and account management required
• Strong understanding of digital marketing campaigns, media buying / planning, or other influencer-based marketing
• Strong understanding of social media and sales metrics, conversion funnels, and the ability to link results to attributes of a campaign
• Exceptional verbal and written communication skills this is a relationship industry, so a lot of your work will be through email, phone calls, and working closely with other team members
• Demonstrated ability of providing excellent customer service across a variety of client personalities, brand verticals ideally in an agency environment
• Proven experience leading a team / department
• Familiarity with Influencers and influencer marketing
• Self-starter who is eager to learn and get the job done well
• Demonstrated ability to remain calm and friendly in a high pressured, busy environment